Gallup Store
The refund eligibility period for an un-redeemed digital product after purchase.
What is '30 days?'
The role we assign ourselves when gaining access to a GA Client portal.
What is 'System Administrator?'
The number of times a user can redeem a code an completed CS in an out.
What is 'unlimited?'
The maximum number of individuals that can be included in a Connections Team for a Consumer user.
What is '5?'
The presence of this in a GA email inquiry automatically confirms identity verification.
What is "Authenticated User Diagnostic Information?'
The vendor that processes payments for digital purchases made at the Gallup Store site.
What is 'Salesforce?'
The number of criteria one answered security question counts towards verifying identity of an account owner.
What is '2?'
The status of a code redeemed to an account already containing results, when the redemption did not provide access to any new reports and/or resources.
What is 'Transferred?'
The Gallup Access page where a Workplace Personal Q12 survey purchased from the Gallup Store site is made available to the purchaser.
What is 'My Account?'
The 'submit' option applied to a ticket when escalating it to T2.
What is 'Open?'
The company through which Gallup Store physical products are purchased.
What is 'BookPal?'
Where a Certified Strengths Coach can access their coaching certificate and enter their coaching directory profile.
What is 'My Account?'
The only CliftonStrengths access code that does not include the ability to take the assessment.
The subscription type currently available under contract that grants a client unlimited access to the Survey Builder Tool.
What is 'Workplace Business?'
The Org assigned to a ticket when the requester is inquiring about the setup process for a Q12 survey purchased from the Gallup Store site.
What is 'Workplace Personal [WPQ12]?'
The main payment option currently available for a digital purchase from the Gallup Store site.
What is 'credit card?'
The page that will provide us with a client's subscription type and status.
What is 'Manage Clients?'
The page where the purchaser of a 'Personal' access code can access the results for the individual who redeemed the code.
What is 'Connections?'
The column that must be included on a survey respondent file when the organization has employees who don't have a work email address.
What is 'Survey Code?'
The 'Select an Address' that should always be associated with any Gallup Access inquiry.
What is 'support@mail.gallup.com?'
The GA page where digital GS purchases are made available to the purchaser.
What is the 'Code Management?'
The menu item under which redeemed coaching kits and other digital materials are located.
What is 'Learning Center?'
The number of Strengths that appear on the Sales, Managers, and Leaders role reports.
What is '10?'
The mininum number of respondents that is required in order for the percentage of 'actively disengaged' employees to appear on a survey report.
What is '100?'
The tag assigned to a ticket when the requester resolves the issue on their own, before we are able to respond with guidance for a resolution.
What is 'selfresolved?'