Scheduling
What is trick for searching for appointments 6 weeks from today?
w+6
If a patient completes echeck-in, does the status of the appointment change to Arrived? Why or why not?
No. Documents or payments have to be collected
How to message patients
Mychart
What has more available columns contributed to job duties of a clinic coordinator?
Department Appointment Report
What is given to the patient after their office visit?
After Visit Summary
Return pt
What button do we select to change appointment reason?
Edit Appointment Notes
How many times does a clinic coordinator have to call a patient before selecting "Done" to remove the message from their inbox?
Where do you change the dot system?
Multi-Provider Schedule
Why is it advised to make the follow up appointment immediately after the appointment?
The follow up appointment will print on the AVS for the patient
What is an appointment that occurs in a series? How do we distinguish this appointment type?
Recurring appointment, R
What documents have to be verified each visit?
ID and Insurance card
Place where multiple people are opted to take care of clinic messages
Pool
Where do you view and edit patient demographics?
Appointment Desk
What status are appointments that have been checked out?
Complete
What is the name of the slot for patients who have never been seen by the provider when booking appointments?
New Patient
What is the amount determined by insurance to pay at each office visit?
Copay
What is the formal name for dot phrase?
Smart Phrase
Where do you see a quick snippet of important patient factors such as insurance and mychart status?
Storyboard
What status are appointments for patients who did not come for their appointment?
No show
Green
What form is given to patients to determine which insurance has primary payment responsibility?
Coordination of Benefits
What key fills in the blanks in Smart Phrases?
F2
Where do we message staff that does not appear in the patient's chart?
Secure Chat
Where do we print receipt of the day's money given?
Cash Drawer