How many people can a clinic conference room comfortably seat?
What is 8?
Clinic Interview Rooms hold 3-4
100
Where should all non-confidential papers be thrown away?
What are the blue recycle bins?
Use the shredder bin for confidential papers as well as any uncomplimentary doodles you made of professors during class.
100
Work Study Students
Where is the first desk inside the clinic entrance?
Stop and introduce yourselves.
100
You should a fax cover sheet with every fax transmittal except for faxes to this government agency.
What is the Social Security Administration?
Why? I have no idea
100
Visitors should be directed to park in the garage or in the parking lot in a spot designated as
What is "Visitor Parking?"
Note: Telling a client to "Just take the Dean's spot'" is not recommended.
200
If you need to use a space in Philadelphia, you may arrange for a space at this organization's location.
What is Philadelphia VIP (Volunteers for the Indigent Program)?
They are located at 1500 Walnut Street, Philadelphia.
200
This is the only permissible email method for transmitting case-related information.
What is your law school’s email account?
No gmail, etc. Also no forwarding emails from your VU account to a personal email account.
200
The primary fax machine is located here.
Where is the workspace adjacent to JoAnn Viviani’s workstation?
Remember to place your transmittal "face up."
200
I am the Interpreter Program Administrator.
Who is Andrea Meals?
Andrea is also the Tax Clinic Paralegal
200
This is the only type of pet permitted in the clinic
What are service animals?
(Including Homer Simpson's Helper Monkey for anyone who remembers the episode)
300
This carrier is the University’s preferred vendor for overnight and express packages.
What is UPS?
DHL for International
300
This is the only place outside the clinic where you may take client files.
What is to court?
It's okay to copy files when necessary, but remember to shred them when done with them.
300
The Center for Law, Entrepreneurship and Innovation
Where is on the second floor of the library?
There's space for video-conferencing, too
300
Clinical Students should check their e-mail messages at least this many times a day for clinic-related messages.
What is 2 times a day?
That's a minimum, folks! Feel free to check more frequently.
300
All travel to and from Philadelphia for clinic work is expected to be done by this mode of transportation.
What is by train?
...unless impractical.
400
After this time all outgoing mail will need to be taken to the library for a 3:30 pick-up.
What is 10:30am?
After 3:30pm mail that must go out is taken to Kennedy Hall on Main Campus.
400
This person is responsible for adding a disclaimer to your clinic-related emails.
Who is you?
Check pages 20-21 of the Manual to learn how
400
Clinical Student Mailboxes
Where is the right side of the corridor leading to the student workroom?
Remember to empty them daily!
400
Incoming calls should be answered with this greeting
What is "Villanova Clinical Program."
Note: "You have reached the home of the reigning NCAA Basketball National Champions Villanova Wildcats", while technically correct, is too long.
400
All print jobs of this size should be sent to the clinic copier.
What is 10 pages or more?
Super large print jobs should go through Graphic Services on the main campus.
500
If you are going to be away from the computer you are using for more than this amount of time another student has the right to save your work product and log you off of that
computer.
What is 10 minutes?
This is the "10 Minute Rule." Take your stuff with you, too.
500
How students enter the clinic after hours and on week-ends
What is swipe your Wildcard at the entrance door to the clinic faculty corridor?
Guards are directed to challenge anyone entering the building during non-work hours.
500
Forms for Certified Mail
Where is in the overhead bin atop the printer on the far side of the Clinic Student Workroom?
Sample forms are at the end of this manual
500
The 800 number for the Spanish line is
What is 1-866-655-4419?
Refer to Part V of this manual for other interpreter related information.
500
Clinical staff and students must never perform this important task on the printer
What is change the toner?
But you should try to clear jams, reload paper trays, and other minor tasks. Read the display on the printer.