Core Values
Arbella's first Core value
Who is Employees
The Flagship Arbella arrived on June 12 of this year
1630
What Journal branded Arbella one of the Best Places To work
What is The Boston Business Journal
The States that Arbella is contracted to write Commercial Insurance in
What is MA, CT, NH & RI
An insurance document that outlines key details like coverage types, limits, deductibles, and the policy period.
What is the declaration page
This Core Value is about Engaging in activities that have a positive impact on people and organizations
Citizenship
The location in which the flagship Arbella landed
Salem Harbor
What is Arbella Passionate about?
What is People
What is Arbella's Vision
To be the best property and casualty company in the Northeast
An insurance policy that covers property while it's being transported or stored away from a business's primary location.
What is an Inland Marine Policy?
This core value is about maintaining the highest level of service and treating all with honesty and fairness
Who is Customers
What is Arbella's Slogan
What is Here for Good
Arbella employees share one purpose
What is Making a positive difference in peoples lives
The wording that makes up the acronym SSU
Special Services Unit
A party, other than the policyholder, who is entitled to receive payments for a covered loss due to a financial interest.
What is a loss payee/lienholder/mortgagee?
This Core Value creates a culture that supports a workplace where all are valued for their talents and empowered to reach their full potential?
What is Diversity and Inclusion
The 1,000 immigrants on the fleet of ships with the Arbella held this common belief
They would flourish only with a sense of common destiny or purpose
What does Arbella feel is critical to building strong, enduring partnerships with agents, customers, vendors & each other is key to our success
Relationship management
The departments that fall under the Commercial Lines umbrella and report up to Bill Hughes.
Underwriting, Loss Control, Premium Audit
When an individual is listed as an operator on a policy, but they have their own policy they are rated on.
Who is a deferred operator
This Core Value seeks new and innovative ways of doing business.
What is Performance
When was Arbella Founded
What is October 1, 1988
What are one of the Core Competencies of our business
What is Customer Service, Relationship management, Risk selection & loss management
The system for classifying existing customers and potential customers by industry using a 4-digit number.
What is a SIC Code?
The legal right for an insurance company to pursue legal action against a third party who caused damages, after the insured has been compensated for those damages.
What is Subrogation