Core Values
Where we have come from
What are we Best at?
Commercial Lines
Insurance 101
100

How many core values does Arbella have?

What is 6

100

The Flagship Arbella arrived on June 12 of this year

1630

100

What Journal branded Arbella one of the Best Places To work

What is The Boston Business Journal

100

What does the acronym CPP stand for?

What is Commercial Package Policy

100

An insurance document that outlines key details like coverage types, limits, deductibles, and the policy period.

What is the declaration page

200

What is Arbella's fourth core value

What is Trust

200

The location in which the flagship Arbella landed

Salem Harbor

200

What is Arbella Passionate about?

What is People

200

Who is the AVP of Commercial Lines Underwriting?

Who is Dave Zawilinski

200

An insurance policy that covers property while it's being transported or stored away from a business's primary location. 

What is an Inland Marine Policy?

300

This core value encourages a culture that supports a balance between personal and professional goals and development

Who is Employees

300

What is Arbella's Slogan

What is Here for Good

300

Arbella employees share one purpose

What is Making a positive difference in peoples lives

300

A critical function within an organization that manages and oversees the day-to-day activities and processes of the business

What is Operations Department

300

A party, other than the policyholder, who is entitled to receive payments for a covered loss due to a financial interest.

What is a loss payee/lienholder/mortgagee?

400

This Core Value supports local charities and encourages helping others in the community 

What is Citizenship

400

The 1,000 immigrants on the fleet of ships with the Arbella held this common belief

They would flourish only with a sense of common destiny or purpose

400

What does Arbella feel is critical to building strong, enduring partnerships with agents, customers, vendors & each other is key to our success

Relationship management

400

The individual or team who evaluates applications to decide whether to approve/deny quote requests and decides on the price

Underwriting

400

When an individual is listed as an operator on a policy, but they have their own policy they are rated on. 

Who is a deferred operator

500

This Core Value seeks new and innovative ways of doing business.

What is Performance

500

When was Arbella Founded

What is October 1, 1988

500

What are one of the Core Competencies of our business

What is Customer Service, Relationship management, Risk selection & loss management

500

The amount you pay for your insurance policy, based on risk factors and chosen coverage

What is Premium

500

The legal right for an insurance company to pursue legal action against a third party who caused damages, after the insured has been compensated for those damages.

What is Subrogation