BMO
CCA
DDA/MMA
MCA
100

How long does it take for a BMO to be closed? 

10-12 days

100

What does CCA stand for? 

Cash Collateral Account

100

We submit DDA and MMA in RMS...

True or False

False

100

Whats the FCT? 

US-MCA-Closure

200

We send to centralize closure team to proceed with closure?

True or False 

False

200

To close a CCA we will need an email approval from...

Credit Solution Team

200

What attachments do we need to add in CRM case? 

•Closure checklist worksheet

• Client communication initiating closure

200

Whats does MCA stand for? 

Multi-Currency Account

300

How many RMS tickes do we submit to close BMO? 

2

300

What do we add in CRM case to route to Centralize closure? 

Credit Solution team Approval

DDA Account/CIF Closure Handoff Template just complete the top section.

300

What's the difference between a Relationship or DDA Closure?

US – Relationship/CIF Closure- Closing all accounts, services and products related to CIF (including CIF closure)

US – DDA/MMA Closure- Standalone account closures (no CIF closure)



300

Where can we locate MCA account numbers?

CBS and OLB

400

Where can we locate the Schedule A?

D2 or  -RMS-Product/Service Type- US Foreign Currency Account-Copy Schedule A (BMO)

400

Do we email Credit solution team for approval or do we email TC?

We can email TC for them to reach out to the credit solution team for approval since each TC have there own credit solution team. 

400

Can anyone request account closure? 

No, needs to come from signer

400

In how may currencys can we open a MCA? 

18 Currencies

500

What's needed to close BMO accounts?

•BMO Checklist

•Check Schedule A ( BMO Signers)

•Send client email Template, with attach closure request form.

•Submit Two RMS tickets 

500

Whats the CCA Service charge Type/plan? 

C 245

500

What do we add in in our CRM case to route to closure team? 

Brief Description section:

•Company Name

• CIF Number

•Any account details

500

Whats the RMS case we use to submit the MCA account? 

None, because we dont submit it we send to closure team