Anticoagulant
The single most important way to prevent the spread of infection
handwashing
Fluid that surrounds the heart
pericardial fluid
The most common source of laboratory error is ___
administrative
Coagulation/hemostasis is usually in the same area as ___
hematology
Quality assurance plan that not only aims to meet minimum standards, but also seeks to constantly improve performance
Continuous quality improvement
Anatomy is the study of the ___
shape and structure of thee body
The part of the cell that controls cell division
nucleus
The first, and perhaps single most important step in phlebotomy is ___ ___
patient identification
An arterial puncture site is more likely to bleed because ___
arteries have higher pressure than veins
All used needles are to be disposed of by ___
discarding intact
Dorsal vein blood collection uses a vein in the patient's ___
hand
The idea of moving the child's attention from the procedure to something else is called ___
distraction
pulling too quickly or too hard on the plunger of the syringe will cause the vein to ___
collapse
Eye contact is a method of ____
nonverbal communication
The depth of cut made by a puncture device for a heel stick on a full-term infant should be no more than
2 mm
The most common disorder of the endocrine system is ___
diabetes mellitus
The vein that is best to draw blood from in the antecubital area
median cubital
The most common complication from phlebotomy is a ___
hematoma
A hard red spot that is the result of lymphocytes migrating to the injection site is called ___
induration
When the body is in a "steady state"
homeostasis
The condition in which microorganisms are circulating and multiplying in the patient's blood
Septicemia
Bleeding time is affected the most when the platelet count falls below ___
100,000 per cubic millimeter
The tissue that protects the body by covering internal and external surfaces is ___
epithelial tissue
The least suitable arteries for drawing arterial blood gases is the ___
femoral artery
If you are unable to successfully perform a blood draw after two tries, you should ___
ask another phlebotomist to try