Fitting & Selling
What are the 5 "items" in the "fitter toolbox" that are gone over at multiple times during the fitting but most importantly at the CLOSE after showing the price?
PFG, OEM Warranty, Loyalty Program, Trade-in, Synchrony
What technology does Trackman use to measure what the golf club and golf ball are doing in 3 dimensional space?
Dual doppler radar w/ camera
Pre-preg sheets of graphite are tightly wrapped around a solid steel metal rod called the _______?
Mandrel
In order to bring a graphite shaft iron or wood up to swing weight the preferred method by our builders is?
Tungsten "party" epoxy
When logging into Salesforce for the first time on a computer a verification code is sent to who?
Store's email
Before a customer arrives a fitter make a pre-fit call and should check the ___-_______ on Salesforce to learn more about the player, golfing history, brand preferences, and goals.
Pre-Fit Questionnaire or Information Sheet
What is the name of the company that makes the ruler and loft/lie machines that we use?
Mitchell Golf Equipment
How many engraving rings are on our demo adapters for irons?
Two
Changing grip by one size (going from standard to midsize) will lessen swing weight by how many points?
3 pts
Club Champion began using Salesforce in what year?
2016
What are the top 2 heaviest weighted Quality of Sale metrics?
Avg unit price per club & Avg # of clubs sold (both 11%)
When using A.I. and after the player has hit 10 shots using their gamer, what is typically the MAX number of shafts that should be tested?
Any more than 5 stop searching for the HOLY GRAIL
Typically, who sends out new demos being sent to stores or what to send back that is no longer available for fitting/purchase?
Chris Mocherek, Demo Coordinator
Every 1/2" you increase or decrease a club the swing weight changes by ______ points?
3 pts
The _________ sheet on Salesforce is where you can find QC information such as QC date, QC name, builder name, bender name, and notes.
BUILD
If a player has a putter with 45* toe hang and misses putts to the right, chances are they need ______ toe hang to force the toe to shut faster.
Less
When discussing the SST Pure process, PPO stands for?
Principle Plane of Oscillation
How are shafts arranged on the wall?
A-Z, Price, Launch, Flex, Weight
Bending the loft of an iron/wedge weaker will ________
offset.
Reduce
Up to how many Sales orders can be submitted from a build sheet?
ONE & ONE ONLY!
Typically when swing weight is too heavy, shots will be to the _______ of club face.
SAM PuttLab is an analysis and training system that uses _______ technology.
Ultrasound
When building demo shafts, ALL shafts must be tipped _______" on top of suggested tipping for each shaft.
1.25"
When building a set of irons and the 6 iron the length is 38.5" and swing weight is D6 what would the length and swing weight be of the GAP/APPROACH wedge be?
36.5" and D6
A fitter's #1 responsibility on Salesforce is to keep their __________ updated and truthful in order for their sales metrics to be correct.
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