What type of device can guests download our mobile app on?
on their smart phones only
What day of the week are Slot Tournaments held on?
every Tuesday
What day can guests redeem Sunshine Club food offers?
every Tuesday starting at 8am
How do guests redeem their gift offers?
Swipe at kiosk for vouchers
How can guests redeem their Reactivation offer?
Club Sol (T01-T13)
Kiosk (T14-T19)
What offer will a guest receive for downloading and registering their account on our mobile app?
$10 FREEPLAY
What times can a guest participate in one of our Slot Tournaments?
12pm-2pm OR 6pm-8pm
What age does a guest need to be to qualify for Sunshine Club?
age 50+
What are the redemption times for Six Packs, Wine and Free Stuff?
Six Pack Sundays 10am-6pm
Wine Wednesdays 12pm-10pm
Free Stuff Fridays 10am-5pm
How can guests redeem Everi Prospect offers?
Must visit Club Sol to redeem
(not in IGT Patron)
What three pieces of information does a guest need to provide to enroll in our mobile app?
Player ID, date of birth, email
How many prizes are awarded for each Slot Tournament?
Top 25 (based on points earned)
Where do guests redeem Sunshine Club food offers?
Swipe at kiosk ($20 OR $5 FOOD)
What are the redemption times for Gifting?
Thursdays 11am-9pm
Where can we look up Reactivation offers?
IGT Patron accounts
Who has access to look up a mobile app user in the system?
Club Supervisors & Database team have access to look up a mobile app user
What is the top prize amount awarded for each Slot Tournament?
$1,000 FREEPLAY
What is the timeframe evaluated to determine a guests Sunshine Club Food Offer?
Play from last 90 days from day of swipe
What are EARN points for each giveaway?
Six Packs & Wine= 150pts
Free Stuff = 75pts (will be 150pts in June)
Gifting = 300pts
Where can we look up Everi Prospect offers?
List (not in IGT Patron)
What mobile app redemption tool are we currently developing?
self-comp tool (ex: food offers)
How many times can a guest play in a Slot Tournament?
up to 2 times
1 FREE + 1 EARNED entry
What is the player rating criteria for Sunshine Club Food offers?
$20 FOOD (ADT50+)
$5 FOOD (ADT0-49)
What are the ADT ratings for giveaways?
Six Packs-Wine-Free Stuff ADT25+
Gifting Thursday ADT100+
What are the offers for Reactivation?
Hotel Stay, Gas Card & choose:
Play, Dine or Indulge