FRONT DESK
POLICIES
POLICIES
How often should we be doing walkthroughs?
Every hour on the hour
What is the Hydrobed and what does it do?
Name 4 group classes
1.
2.
3.
4.
Which membership offers 24 hour entry
Basic Plus
Who was the manager before Mason?
...andrew
When is the latest you can request time off?
2 Weeks
What is the max time for a standup and laydown bed?
1. Stand-Up (9 min)
2. Laydown (15 min)
Who is our GroupX Manager?
DeNita
Can someone with an out-of-state ID get a 3 day pass?
HECK NO
Where is Club4 Headquaters
Ridgeland, MS / Jackson, MS
When are you allowed to use your cellphone?
During breaks, lunch, or immediately before or after an assigned shift. Also if there is an emergency.
What is the max time for the Red Light Bed?
12 min
Where can a member find our group class schedule?
1. Online
2. Through the app
3. Print out at the front desk
How many guest passes is someone allowed?
As many as they want
Mississippi, Alabama, Louisiana, Texas, and Tennessee
What is considered proper uniform?
1. Black or Sandstone colored shorts
2. Club-branded shirt / jacked
3. Uniform shirt tucked in
4. Name tag must be worn
What are the age requirements for the tanning and red light bed?
1. Tanning (16 y/o)
2. Red Light Bed (18 y/o)
What is Club360?
Club360 are smaller group classes that are run by our personal trainers.
How much is a week and a month pass?
Week Pass ($25)
Month Pass ($50)
What year did Club4 get chartered
How early and how late can you clock in or out?
You can clock in 5 min before and as late as 5 min after your shift.
What is the Red-Light Bed and what does it do?
The red light bed aid in active recovery and helps promote healthy skin. It was also help reduce any skin blemishes over time and over uses.
Name 3, 360 classes
1. Tabita
2. Hells Bells
3. Ropes Unleashed
What is the difference between our Premium and Premium + memberships?
1. 360 classes
2. Kidcare
When did our location open up?
2018