Membership Matters
Staff & Relationships
Work-Ordered Day
Employment & Education
Governance & Structure
100

Clubhouse membership is always voluntary and never time-limited.


What is Standard 1: Membership is voluntary and without time limits?


100

Decisions are made in meetings open to both members and staff.

What is Standard 7: Shared decision-making?

100

Members and staff work together in the daily operations of the Clubhouse.

What is Standard 12: Members and staff work side-by-side?

100

Transitional Employment placements are time-limited, off-site, and covered during absences.

What is Standard 17: Transitional Employment rules?

100

The Clubhouse has its own name, mailing address, and identity.

What is Standard 22: Independent Clubhouse identity?

200


Clubhouses maintain a system to stay in contact with members who become isolated or hospitalized.



What is Standard 3: Reach-out system for isolated or hospitalized members?

200

Staff work side-by-side with members and share responsibility in daily Clubhouse operations.

What is Standard 8: Staff as generalists working alongside members?

200

Work must be generated by the Clubhouse itself; no outside contracts.

What is Standard 13: Clubhouse-generated work only?

200

Members are paid at prevailing wage directly by the employer.

What is Standard 18: Members receive prevailing wage?

200

Clubhouse occupies its own space, separate from hospitals or mental health centers.

What is Standard 23: Separate physical space?

300

Members can return immediately after any absence, unless safety is a concern.

What is Standard 2: Right to immediate re-entry into Clubhouse?

300

Staff cover evenings, weekends, and holidays to support members consistently.

What is Standard 9: Staff share responsibilities beyond standard hours?

300

The Clubhouse is organized into units, each with enough staff and meaningful work.

What is Standard 14: Work units?

300

Clubhouses do not operate sheltered workshops or segregated businesses.

What is Standard 19: No in-house employment programs?

300


All areas are accessible to both staff and members; no member-only or staff-only areas.


What is Standard 24: Open access to all spaces?

400


Records about members are written collaboratively and signed by both member and staff.


What is Standard 5: Collaborative record-keeping?

400

Staff levels are sufficient but small enough to ensure member involvement.

What is Standard 10: Balanced staffing?

400

Clubhouse work focuses on rebuilding self-worth, not formal job training.

What is Standard 15: Work restores self-esteem and confidence?

400

Clubhouse supports members in achieving educational goals.


What is Standard 20: Educational support for members?


400

Clubhouse supports members in achieving educational goals.


What is Standard 20: Educational support for members?


500

Members have a meaningful role in how Clubhouse policies or rules affect them.

What is Standard 6: Member involvement in policies and governance?

500


The Clubhouse director shares responsibility with members and staff.


What is Standard 11: Collaborative leadership with members?

500

The Clubhouse operates at least five days per week during normal business hours.


What is Standard 16: Open at least five days/week during business hours?


500


Supported and independent employment programs help members integrate into the workforce.


What is Standard 21: Supported & independent employment assistance?

500

Supported and independent employment programs help members integrate into the workforce.

What is Standard 21: Supported & independent employment assistance?