General Pt. care
a medical assistant is preparing a patient for an examination. which of the following is a component of the patient's medical history
A) objective data
B) treatment plan
C) chief complaint
D) informed consent form
Chief complaint
Order of draw
Yellow, blue, red, gold, green, lavender, gray
A medical assistant is preparing a patient for an EKG. Which of the following instructions should the medical assistant provide?
a. "avoid food or drinks for 4 hours prior to the test"
b. "remove all clothing from the waist up"
c. "apply moisturizing lotion to the electrode placement sites"
d. "maintain a full bladder for the duration of the test"
b. "remove all clothing from the waist up"
A medical assistant is helping a patient check out. Which of the following actions should the medical assistant take?
a. ask the patient for a photo ID
b. have the patient fill out a registration form
c. review the patients medical record
d. verify the patients insurance policy
c. review the patients medical record
A medical assistant is speaking with a patient. Which of the following might occur as a barrier to communication?
a. empathy
b. rapport
c. active listening
d. stereotyping
d. stereotyping
a provider has instructed a medical assistant to prepare a wound for suturing. when performing basic wound care, which of the following steps should the assistant take to ensure proper cleansing of the wound area
A) wipe the center of the would with an antiseptic swab, moving toward the edges in a circular motion
B) scrub the wound with an antiseptic swab in a back and forth motion for 5 min
C) flood the wound with hydrogen peroxide prior to wiping it with sterile gauze
D) cleanse the wound a minimum of three times using alcohol prep pads
wipe the center of the wound with an antiseptic swab, moving toward the edges in a circular motion
Which of the following would result in a grossly hemolyzed specimen?
a. Incorrect order of draw
b. Incorrect needle gauge
c. Applying tourniquet too close to the draw site
d. Failure to invert tube
b. Incorrect needle gauge
A medical assistant is preparing a patient who has shortness of breath for an EKG. In which of the following positions should the assistant place the patient?
a. prone
b. semi fowlers
c. supine
d. sims
b. semi fowlers
A medical assistant is posting charges to a patients account. The medical assistant should obtain the necessary information from which of the following sources?
a. pegboard system
b. fee profile
c. fee schedule
d. itemized statement
c. fee schedule
A medical assistant is checking in a patient who has hearing loss. Which of the following actions should the medical assistant take?
a. speak loudly to the patient
b. stand within the patients field of vision
c. use firm touch to get the patients attention
d. minimize hand gestures when speaking
b. stand within the patients field of vision
A medical assistant is performing an ear irrigation. the patient reports dizziness. these symptoms could be caused by what?
The temperature of the water is too cold.
The phlebotomist has a request to collect a CBC from a healthy 10 month old. Which is appropriate?
Either heel
A medical assistant is preparing to perform an EKG recording on a patient. Which of the following information is true of limb leads and electrodes?
a. limb leads are unipolar
b. leads V1 through V6 are limb leads
c. limb leads are placed on the fleshly areas of the skin
d. the left leg lead wire serves as the ground
c. limb leads are placed on the fleshly areas of the skin
Which of the following methods of filing paper medical records involves placing newer reports on top of older reports?
a. alphabetic
b. purging
c. shingling
d. numeric
c. shingling
A medical assistant is providing discharge instructions for a patient who has visually impairment. Which of the following actions should the medical assistant take?
a. use a low tone when communicating
b. notify the patient when entering the room
c. use body gestures when communicating
d. provide small font printed material
b. notify the patient when entering the room
which of the following patients should a medical assistant recognize as the top priority to receive immediate care
A) a patient has sustained an animal bite on her left leg and has a low grade fever
B) a patient has had an episode of syncope, but he is responsive and able to answer questions
C) a patient has a laceration on her right forearm and is bleeding from the site
D) a patient has epistaxis and is taking warfarin
a patient has epistaxis and is taking warfarin
Which of the following is proper procedure after collecting ammonia specimen?
a. Protect from light
b. Keep specimen warm
c. Keep specimen at body temp
d. Place specimen in icewater slurry (or a cup of ice)
Place specimen in icewater slurry (or a cup of ice)
A medical assistant is preparing a patient for an EKG. In which of the following location should the assistant place the V4 lead?
a. 5th intercostal space at the anterior axillary line
b. 5th intercostal space at the midaxillary line
c. midway between V3 and V5
d. 5th intercostal space at the midclavicular line
d. 5th intercostal space at the midclavicular line
Which of the following resources provides information about the use of chemicals in a medical facility?
a. safety data sheet (SDS)
b. OSHA Form 301
c. emergency action plan
d. Code of Federal Regulations (CFR)
a. safety data sheet (SDS)
During the admission process, a patient explains manifestations of a chief complain to a medical assistant. Which of the following actions should the medical assistant take?
a. provide advice about temporary relief measures
b. document the patients concerns in the medical record
c. reassure the patient that there is no immediate cause for worry
d. evaluate the relevance of the patients concerns
b. document the patients concerns in the medical record
a medical assistant is assisting a provider with an adult patient who sustained a wound from a dirty metal object. which of the following orders should the assistant expect the provider to give for the patient
A) "you do not need to receive a tetanus booster if you received the DTaP series as a child"
B) "you should receive a tetanus booster if your last one was administered more than 2 years ago"
C) "you should receive a tetanus booster if your last one was administered more than 5 years ago"
D) "you should receive a tetanus booster every time a laceration occurs"
"you should receive a tetanus booster if your last one was administered more than 5 years ago"
Which of the following actions is appropriate when labeling specimens?
Label specimens at the time of collection in front of the patient
A medical assistant notices rhythmic sharp spikes throughout an EKG tracing. Which of the following artifacts is occurring?
a. wandering baseline
b. interrupted baseline
c. interference
d. somatic tremor
c. interference
Which of the following medical records content areas includes a patients demographic data?
a. objective
b. assessment
c. subjective
d. plan
c. subjective
A medical assistant is approached by a patient who is angry and yelling. Which of the following action should the medical assistant take?
a. display emotion
b. remain calm
c. avoid apologizing
d. speak loudly
b. remain calm