Category 1
Health Insurance Portability and Accountability Act (HIPAA)
Pineal gland.
Which of the following finds common billing errors before a claim is sent to the insurance carrier?
Claim scrubber
When scheduling an appointment, the medical administrative assistant determines that a patient is considered established if they have been seen within which of the following numbers of years?
3
Which of the following protects an individual's right to actively participate in making decisions regarding their health care?
Patient's Bill of Rights
Which of the following information is necessary to confirm a patient's demographics?
Occupation.
A medical administrative assistant is scanning patient charts into the new electronic health record(EHR). Which of the following patient identifiers should the assistant verify to prevent duplication of patient charts?
Social Security Number.
Which of the following options for patients enhances their access to care prior to, during, and after a pandemic?
Telehealth.
A medical administrative assistant is closing out the petty cash financial receipts for the month. How much money is usually kept in a petty cash fund?
$25.00 to $100.00
A medical administrative assistant is training a new employee on the use of office equipment. The assistant should sate that providers use which of the following types of office equipment to send orders to pharmacies?
Fax machine
A provider prescribes an EKG for a patient who has a rapid heart rate. Which of the following should be recorded as the reason for the EKG?
A medical administrative assistant is preparing to create a patient file placeholder in the facility's electronic health record (EHR). Apart from the patient's name, which of the following pieces of information should the assistant obtain to maintain pre-appointment communication with the patient?
Telephone number.
A medical administrative assistant is checking a patient out after their office visit. When providing the patient instructions, which of the following methods of teaching is the assistant using that involves explaining discharge instructions?
Compliance with the treatment plan.
Which of the following actions should a medical administrative take when processing critical mail for a provider who is out on vacation?
Consult with an on-call provider about the mail.
Which of the following actions is a medical administrative assistant's first priority when pulling daily charts?
Review the appointment schedule.
A patient refuses to pay their copayment. Which of the following actions should the medical administrative assistant take?
Inform the patient that the copayment is due at time of service.
Which of the following is another name for the patient encounter form?
Superbill.
When a provider requests a patient to have a diagnostic test at a hospital, which of the following actions should the medical administrative assistant take?
Schedule the test with the hospital.
Which of the following terms is indicated by the abbreviation CVA?
A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following?
Deductible.
A medical administrative assistant should identify that which of the following abbreviations indicates a condition associated with the heart?
CAD
A medical administrative assistant is transferring a call. Which of the following actions should the assistant take?
Give the caller their extension in case the call is disconnected.
A medical administrative assistant is verifying a patient's insurance coverage. After making a photocopy of the patient's insurance card, which of the following actions should the assistant take next?
Add the date to the photocopy of the card.
Which of the following duties should a clinical medical assistant defer to a medical administrative assistant?
Accepting and documenting payments.
A medical administrative assistant is providing a patient with a checklist from the Centers for Disease Control Prevention (CDC) about ways to reduce the risk for falls. The assistant should identify that which of the following recommendations is included on the checklist?
Improve lighting in the home.