Medical Assisting Profession and Administrative duties
Which of the following best describes the key to having an effective scheduling system?
A) Meet only acute patient needs.
B) Customize system to the type of practice.
C) Tailor system to physician’s needs.
D) Give patients appointments on the dates and times they desire.
E) Provide effective monitoring of all appointments.
B) Customize system to the type of practice.
Which of the following is the most appropriate action of the medical assistant before using a new day sheet?
A) Put all ledger cards on the sheet in order to be seen.
B) Place charge slips alongside the day sheet.
C) Forward balances from the previous day.
D) Pull ledgers from the storage file when patients are seen.
C) Forward balances from the previous day.
Which of the following is the purpose of screening new patients for insurance coverage?
A) To verify the patient has coverage and to obtain vital billing information.
B) To determine whether the physician is a provider for patient’s plan.
C) To determine whether a referral is obtained for services.
D) To ensure the disease is covered by the patient’s plan.
E) To ensure the patient understands all provisions of coverage.
A) To verify the patient has coverage and to obtain vital billing information.
How can the medical assistant help prevent collection problems?
A) Mandate all payments at time of service.
B) Make payment arrangements before the patient is allowed to see physician.
C) Inform the patient of the payment policy at the first visit or call.
D) Insist upon credit card payment.
C) Inform the patient of the payment policy at the first visit or call.
Which of the following is the most appropriate response when you are confronted with a patient procedure or treatment that is legal but is a bioethical dilemma?
A) Help the patient with the treatment even if you are morally opposed to it.
B) Leave the profession so you do not have to face these dilemmas.
C) Allow for the patient’s right to treatment without your participation.
D) Attempt to persuade the patient to change his mind.
C) Allow for the patient’s right to treatment without your participation.
Which of the following best describes the most widely used scheduling system in which each patient is assigned a specific time?
A) Double booking
B) Modified wave
C) Open hours
D) Stream
E) Clustering
D) Stream
Which of the following is NOT a major advantage of the pegboard system?
A) Forms work together to simplify the task
B) Complete up-to-date balance of accounts payable
C) Relatively inexpensive
D) Write-it-once system
B) Complete up-to-date balance of accounts payable
Which of the following best describes insurance policies that provide coverage on a fee-for-service basis?
A) Traditional
B) Group
C) Managed care
D) Indemnity
A) Traditional
What is the minimum ratio for collection of fees at the time of service recommended by management consultants?
A) 85 percent
B) 90 percent
C) 95 percent
D) 80 percent
B) 90 percent
If an individual has suspected HIV/AIDS and she is infecting unsuspecting individuals, what should the physician do?
A) Physician can notify the person at risk.
B) Physician can encourage the infected person to stop endangering others.
C) If the patient refuses to tell the person at risk, the physician can contact the authorities.
D) All of the above.
D) All of the above.
Which of the following best describes the primary use of out guides?
A) Patient reminders
B) Chart removals
C) Cross references
D) Numeric files
E) Purged records
B) Chart removals
When is the recommended time for deposits?
A) Twice a week
B) Once a week
C) Daily
D) Monthly
C) Daily
The amount of money that the insured must incur for medical services before the policy begins to pay is known as what?
A) Co-insurance
B) Co-pay
C) Deductible
D) Coordination of benefits
C) Deductible
Which of the following is completed using data from the patient’s electronic health record in most offices today?
A) CMS 1490
B) UB92
C) CMS 1500
D) CMS 1300
E) HCFA form
C) CMS 1500
A patient’s medical chart and the information in it are the property of which of the following?
A) State board of medical examiners
B) Patient and family
C) Physician and the patient
D) State drug enforcement agency regional office
C) Physician and the patient
Which method of arranging charts uses a page that lists vital identification data, immunizations, allergies, medications, and problems?
A) Problem-oriented medical record (POMR)
B) Source-oriented medical record (SOMR)
C) Strict chronological arrangement
D) Shingling
A) Problem-oriented medical record (POMR)
Which of the following is the most appropriate action when balancing a petty cash account?
A) Add $10 to the account weekly.
B) Add $25 to the account weekly.
C) Add $100 at the beginning of each month.
D) Add an amount equal to that spent.
D) Add an amount equal to that spent.
Before certain procedures or visits can be made, some insurance policies require which of the following?
A) Preauthorization
B) Predetermination
C) Preregistration
D) Claim review
A) Preauthorization
Which of the following best describes the purpose of a physician’s fee profile?
A) To analyze office fees
B) To reflect charges for services and reimbursement rates
C) To prevent downcoding
D) To subrogate monies
B) To reflect charges for services and reimbursement rates
Training in disaster preparedness is done for which of the following?
A) Terrorist attacks
B) Epidemics
C) Fires
D) All of the above
D) All of the above
Which of the following best describes the primary use of cross-reference filing?
A) Placing outguides
B) Identifying location of a file
C) Establishing a card file
D) Using only for marriages and name changes
B) Identifying location of a file
What is the name of the form given to Medicare patients explaining that the cost of a procedure is the responsibility of the patient?
A) Advanced beneficiary notice
B) Waiver of fees
C) Medical necessity form
D) Patient responsibility form
A) Advanced beneficiary notice
Which of the following is medical insurance for the spouse and unmarried dependent children of a veteran with permanent total disability resulting from a service-related injury?
A) Medicaid
B) Workers’ Compensation
C) TRICARE
D) CHAMPVA
D) CHAMPVA
Which of the following information is NOT included in coding?
A) Visit complexity
B) Diagnosis for visit
C) Specific procedures
D ) Counseling
D ) Counseling
The Code of Medical Ethics Current Opinions with Annotations is published by the AMA every:
A) 2 years
B) 3 years
C) 10 years
D) 6 months
A) 2 years