Medical Terminology
Which of the following can be done using a stethoscope?
a. ligation
b. exenteration
c. auscultation
d. claudication
B. auscultation
HMO:
Health Maintenance Organization
A medical administrative assistant is scheduling a PET scan for a patient who belongs to an HMO. The assistant documents the required information on a precertification form and faxes it to the HMO. Which of the following information is essential for the assistant to receive from the HMO before the patient's appointment with the nuclear medicine department?
A. The appointment date and time
B. Explanation of benefits
C. Confirmation of the diagnosis
D. The authorization number
D. The authorization number
Before scheduling a diagnostic test, a medical administrative assistant should obtain which of the following first?
a. Modifiers
b. Coordination of benefits
c. Payment to facility
d. Preauthorization
d. Preauthorization
A patient calls a provider's office and asks to review her medical records. Which of the following actions should the medical administrative assistant take?
A. Make a copy to mail to the patient
B. Arrange for a staff member to be present
C. Inform the patient there will be a copayment
D. Open the office before business hours
B. Arrange for a staff member to be present
A medical administrative assistant is reviewing a patient's record of operative procedures for a recent surgery. The assistant should understand that the term "dilate" means which of the following?
A. The creation of a surgical opening
B. The restoration of a body structure to its usual function
C. The absorption of fluid inside the body
D. The expansion of a body structure
D. The expansion of a body structure
CDC:
The Centers for Disease Control and prevention
A patient is being transferred from an acute care hospital to a skilled facility. Which of the following allows the medical administrative assistant to transfer the medical records with the patient?
A. Notice of Privacy Practices
B. Continuity of care
C. Concurrent care
D. HIPAA
B. Continuity of care
Which of the following terms is a chronological filing system that can be used by a medical administrative assistant to provide follow-up reminders?
A. Transitory files
B. Practice management
C. General correspondence files
D. Tickler files
D. Tickler files
Which of the following documents should a medical administrative assistant provide while checking in a new patient for an office visit?
A. Notice of Privacy Practices
B. Explanation of benefits
C. Account statement
D. Surgical consent form
A. Notice of Privacy Practices
Which of the following patient information is required to scan a mammography report into a patient's health record?
A. Insurance information
B. Referring provider
C. Primary care provider
D. Date of birth
D. Date of birth
NPP:
Notice of Privacy Practices
Which of the following agencies creates immunization schedules?
A. CDC
B. CMS
C. DEA
D. OSHA
A. CDC
A medical administrative assistant is creating a provider's schedule to show her monthly availability. Which of the following is the assistant creating?
A. Tickler file
B. Matrix
C. Template
D. Spreadsheet
B. Matrix
Safety Data Sheets provide information regarding which of the following?
A. Evacuation procedures
B. Sharps disposal
C. Fall prevention
D. Hazardous chemicals
D. Hazardous chemicals
A patient calls the office to request a refill of her oral contraceptive tablets. Which of the following abbreviations should the medical administrative assistant use to refer to the prescription?
a. Tx
b. Sx
c. Hx
d. Rx
d. Rx
CMS-1500:
Center for Medicare Services-1500
Which of the following is the proper procedure for a medical administrative assistant when updating a patient's address in her medical record?
A. Date and initial change
B. White out the old information and write the new address
C. Obtain insurance authorization
D. Obtain the provider's signature
A. Date and initial change
A medical administrative assistant in an office that uses open hours is speaking with a patient who is requesting an appointment. Which of the following information should the assistant give the patient?
A. "You can expect the wait time of about 20 to 30 minutes."
B. "We take care of patients in the order in which they arrive."
C. "If you haven't been seen within an hour of your arrival, you'll need to return the following business day."
D. "Call ahead to check the wait time."
B. "We take care of patients in the order in which they arrive."
Which of the following information is part of the demographic information collected for a patient?
A. Childhood illnesses
B. Allergies
C. Marital status
D. Family history
C. Marital status
When reviewing patients' medical records, a medical administrative assistant should identify which of the following acronyms as a diagnostic test?
A. VA
B. MN
C. CT
D. PA
C. CT
CT:
Cat-scan
Which of the following actions is within a medical administrative assistant's scope of practice?
A. Amending a patient's SOAP notes
B. Contacting patients about laboratory results
C. Authorizing a prescription refill
D. Requesting a hardship payment plan for a patient
D. Requesting a hardship payment plan for a patient
A medical administrative assistant is preparing the medical records of the patients the provider will see that day. The assistant should arranger the charts in which of the following orders?
A. With new patients separated from establish patients
B. Grouped by procedural codes
C. Grouped by severity of condition
D. In the order of the appointment times
D. In the order of the appointment times
Which of the following agencies recommends staff members avoid overloading electrical outlets in a health care facility?
A. Occupational Safety and Health Administration
B. Association of Public Health Laboratories
C. Laboratory Response Network
D. Local Emergency Management Agency
A. Occupational Safety and Health Administration