payment from a carrier in response to an insurance claim
100
-dynia
pain
100
How should we greet patients appropriately?
Friendly and kindly, make eye contact, greet them by either their first or last name(if you know it) or simply address them as Mr. or Mrs. Have patient sign in. Have a smile on your face :)
200
OSHA
Occupational Safety and Health Administration
200
Dent/O
teeth
200
Define ABN
a notice you should receive when a provider or supplier offers you a service or item they believe Medicare will not cover. ABNs only apply if you have Original Medicare, not if you are in a Medicare Advantage private health plan.
200
-pathy
disease
200
If an emergency comes up that interferes with a patient's appointment, what do you do?
Ask the patient if it's possible to reschedule later.
300
AMA
American Medical Association
300
Leuk/o
White
300
Worker's Compensation
a form of insurance providing wage replacement and medical benefits to employees injured in the course of employment in exchange for mandatory relinquishment of the employee's right to sue his or her employer for the tort of negligence.
300
-itis
inflammation
300
If a patient is 15 minutes late, what do you do with them?
Ask them to reschedule later.
400
CPT and what it is
Current Procedural Terminology- a code set that is used to report medical procedures and services to entities such as physicians, health insurance companies and accreditation organizations. CPT is used in conjunction with ICD-9-CM or ICD-10-CM numerical diagnostic coding during the electronic medical billing process.
400
Ren/o
Kidney
400
Difference between a beneficiary and subscriber.
Beneficiary has insurance;subscriber pays for the insurance.
400
-ectomy
excersion,removal
400
Type of booking that occurs when 2 or more patients are scheduled for the same time with the same physician, and each require the entire appointment time.
Double Booking
500
RBRVS and what it is
Resource-Based Relative Value Scale= Fee schedule based on relative value units assigned for resources providers use to provide services for patients: provider work, practice expense, and malpractice expense.
500
Enter/O
intestines
500
Difference between Medicare and Medicaid.
Medicare is a federal program that provides health coverage if you are 65 or older or have a severe disability, no matter your income. Medicaid is a state and federal program that provides health coverage if you have a very low income.
500
-genic
produced by, pertaining to producing
500
allows individual time with the physician for each patient; most common scheduling system used by medical offices.