Customer, Consumer, Competitor
You've Got Meal
Strategery
Business Frame of Mind
I Wanna get Digital, Digital
100

Where Chick-fil-A ranks among QSR restaurants in regards to 2021 U.S. domestic sales.

What is 3rd?

100

The annual CFA Delivery sales goal for Chick-fil-A by EOY 2024.

What is 2 Billion?

100

Our teams are in high demand to support this Strategic Bet.

What is Expand Customer Digital & On-Demand Platforms?

100

Chick-fil-A's Shared Vision.

What is "To be the World's Most Caring Company"?

100

The digital ordering % of total sales goal for Chick-fil-A by EOY 2024

What is 50%?

200

This many billion dollars represents 2021 total sales for Chick-fil-A (to the nearest tenth).

What is 17.1?

200

The 2022 Accelerate Delivery goal.

What is 50 delivery orders per restaurant per day by owned channels?

200

We want to be sure to include this Strategic Bet in everything we do.

What is Advance Diversity, Equity, & Inclusion?

200

Chick-fil-A's Core Values.

What is Here to Serve, Better Together, Purpose Driven, and Pursue What's Next?

200

The mobile destination that makes up the highest % of total sales.

What is Mobile Drive-thru?

300

This chicken-based restaurant ranks 2nd among QSR behind Chick-fil-A in average unit volume.

What is Raising Cane's?

300

The 3P % of total sales for February 2022. (roundest to nearest percent)

What is 10%?

300

Growing digital sales is just one way to help meet the increasing needs of this Strategic Bet.

What is Increase Restaurant Capacity?

300


DAILY DOUBLE

Truett's favorite bible verse.

300

The digital % of total sales for February 2022 (roundest to nearsest percent)

What is 42%?

400

Our highest rated menu item with an Menu Item Satisfaction score of 82.

What is Diet Lemonade?

400

Our highest rated menu item for Delivery with a Menu Item Satisfaction (MIS) score of 78.

What is 30-count nugget? OR What is CFA Sandwich?

400

We developed this strategic bet for staff.

What is Grow Organizational Leadership Capabilities?

400

The Chick-fil-A Corporate Purpose.

What is "To glorify God by being a faithful steward of all that is entrusted to us.

To have a postive influence on all who come in contact with Chick-fil-A"?

400

The 2022 Digital in the Drive-thru goal.

What is convert 20% of drive-thru orders to digital orders?

500

We have this many annual transacting Chick-fil-A One Customers in 2021 (in millions).

What is 24 million?

500

This item has the largest Menu Item Satisfaction (MIS) difference between Delivery and non-Delivery ratings.

What is the Bacon, Egg, & Cheese Muffin? (67 for Delivery and 52 for Non-Delivery)

500

Given the current supply challenges, this Strategic Bet is very important.

What is Continue Supply Chain Transformation?

500

The 3 pillars of Chick-fil-A's Core Strategy.

What is "REMARK"able Experiences, Meaningful Brand, and Local Ownership?

500

The name of Ryan's digital dashboard.

What Digital Performance Trends?