LOA's
A DM IS
A human that we speak to that handles the bill
Fiber has ____ Upload and Download speeds.
Symetrical
Jones, Indifference, FOL, SOU
What's the commission for oof w/ abp added ?
$125
Where is Zach & Menissa right now ?
Portugal
The % of Contacts we should talk to.
25%
True or False, the equipment fee for fiber internet is $10 per box per month.
False
If Jimmy's Presentation to Close percentage is low what bullet points in the 5 steps to a conversation does he need to work on?
Take control, Assume the sales, Close with confidence.
Windstream Gig + Choice
250
Who won the Super Bowl this year ?
Flyyyy Eaglesss Flyyy
The minimum number of visits we should make in a day is
80+
Little Suzie's mom wants AT&T Wireless services. She used to be a teacher back in the day. Does she get 25% off
Nah
The secret 6th Step of the conversation
stop talking
Internet Air
50
Zach opened his office at ____ Years Old
25
What is the action items for Contact to DM?
- Reloop
-Don't get gatekeeped ( not a word but you know what’s we mean )
The maximum residential speed for fiber that we offer is _____
5000 MBPS
Pete ran into Lady Gaga at the store as she was buying her new Sean Comb Diddy baby oil line , she then dropped her 3 phones that quickly needed to be replaced.Pete saw the opportunity & quickly let her know about all of the Celebrities that he has helped in her neighborhood down the street & that he can get her new Phones within the next 1-3 business days . What part of the systems is Pete using ?
Jones Effect and Indifference
Air + 1 Line EXTRA AUTO OOF
183
Who is the CEO of Cydcor ?
Vera Quinn
Coach this day
L: 4
D: 45
V: 129
C: 30
DM: 22
P: 6
O: 1
Profit: $401
-Great Work Habits (praise the sale)
-Bad Short Story, not taking control
If Little Timmy wants an iPhone 16 Pro for free, he needs to trade in an iPhone __ or greater in any condition.
12
Hannah signs up Juice For internet 1000 and exits the sale. According to the systems, what should Hannah do to Juice next.
suggest other options/increase profit! REHASH
If a customer gets installed with the internet 300 but cancels immediately after, how much does the rep get paid?
$110
What is the biggest organ in your body ?
Your skin
Fill in the blank:
Visits to contact __%
Contacts to dm__%
Dm to presentation__%
Presentation to order__%
25% V/C
60% C/DM
50% D/P
10% P/0
unwatched recorded shows will sit in the DTV Cloud DVR for _____ Days
up to 90
John V relooped a priority presentation with Ms. Duncan. Which factor(s) of impulse are gone when relooping?
Indifference, Fear of Loss
Marion sold a KO, 3 lines w/ abp , Prem , along with a Gig, & Choice . How much did he make ?
$513
What year did Michael Jackson die ?
2009
How many years of data is the LOA funnel based on.
30+
The AT&T Premium Service gives Unlimited Talk and Text in ___ countries.
200+
Ed knocked on Miss Heidi‘s door as she was rushing out to go to the store and she said she was going to get Rihanna‘s new album. He then stopped her & continued his pitch and proceeded to find out that she’s paying over $400 for all of her bills and he then proceeded to get a knockout sale. What part of the system did he use?
Sense of Urgency
Whitney Houston Sells DTV Satellite Ultimate, 4 lines Starter ABP, Insurance, and internet 300. Calculate the Commission
$509
How Many backflips does it take to beat the world record ?
1,112
The Bullet Points under the DM/Presentation Funnel in the LOA chart
Great Icebreaker, Overturning Intro Objections, Leveling with the customer
Little Timmys Grandpa has trouble hearing the TV, what can he do if he signs up for DTV Stream?
He can connect his Hearing Aid to the Gemini Air. This is the only cable product on the market with this feature.
The 8 Greats but Backwards.
1. Take Control
2. Understand Your Opportunity
3. Respect the customer and client
4. Work T Correctly
5. WFD
6. Be prepared
7. Be on time
8. Have and maintain a positive attitude.
The teal pin slayer slays another teal pin Ko. How much did the teal pin slayer make off Choice and 5 lines OOF fully loaded (Premium/Nextup/Auto/Insurance)
$850
What are the 9 planets ?
Pluto, Mercury, Venus, Earth, Mars, Jupiter, Saturn , Uranus, & Neptune