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Chapter 1
Chapter 2
Chapter 3
Chapter 4 & 5
Chapters 6 & 7
100
This can be found in the Transactional model of communication but not in the Linear model of communication.
What is feedback?
100
Providing the appearance of listening without actually paying attention to the complete message.
What is nonlistening?
100
These people function best in the early morning.
What is a Lark?
100
The process of making information clear to someone who previously did not understand it.
What is explanation?
100
"freedom", "peace", "terrorism", and "evil" are examples of this term.
What is an ideograph?
200
These Classical Greeks traveled from city-state to city-state as paid teachers of rhetoric and persuasion.
What are Sophists?
200
Listening for pleasure without a high level of mental commitment.
What is listening for appreciation?
200
A survey question that allows someone to write in their own extended answer.
What is an open ended question?
200
A piece of interesting information that is related to your topic but not part of it.
What is a seductive detail?
200
"To err is human, to forgive is divine" is an example of this term.
What is antithesis?
300
Commercials that show you images of sad animals are using to this artistic proof.
What is pathos?
300
An example of this distraction is a growling stomach during an exam.
What is a biological distraction?
300
Using demographic data can sometimes lead to this negative outcome.
What is stereotyping?
300
Taking an entire speech or paper from someone else and turning it in as your own work.
What is global plagiarism?
300
This type of information is used to provide background and capture an audience's interest.
What is tangential information?
400
Cicero's first cannon of rhetoric in which you choose the best possible arguments for your case.
What is invention?
400
The fear of social situations or people.
What is sociophobia?
400
The decisive point at which a response is invited or required.
What is exigence?
400
A mental representation that organizes information about a topic.
What is a schema?
400
Nonverbal aspects of delivery such as gestures, posture, appearance, and eye contact.
What is kinesics?
500
According to Aristotle, this level of knowledge refers to universal knowledge, or an understanding of common characteristics of like materials.
What is Episteme?
500
Speech that attempts to win over an audience by appealing to their prejudice or emotions.
What is demagoguery?
500
The circumstances in which an event occurs that influence the meaning of the moment and the message.
What is context?
500
Three ways to help listeners remember your message.
What are make it simple, make it concrete, and use stories?
500
This word is used to describe how language puts a value of higher or lower on everything.
What is hierarchical?