Chpt 1:Communication
Chpt. 2 & 3: Speeches/Presentations
Chpt 6: Verbal/Nonverbal
Chpt 4: Self
Chpt 5: Perception of Yourself & Others
100
It is a process in which participants create meaning by using symbols and behavior to send and receive messages within a social and cultural context.
What is communication?
100
What are the three general purposes for performing a speech?
Informative speech, persuasive speech & ceremonial speech
100
The main difference between formal and informal language
Formal language is mannered and careful while informal language is casual and colloquial
100
An organized set of beliefs, feelings & behaviors
What is the self
100
What are the two types of attributions?
Dispositional (internal) Situational (external)
200
Examples of this type of context include: office, classroom, house, backyard, store.
What is physical context?
200
How many main points should you use in your speech?
2-4
200
Give an example of a confirming message
The example must acknowledge the other person and show acceptance of them
200
A descriptive reference to the self, or a definition of the nature and beliefs about the self's qualities
What is self-concept
200
Name 2 of the 3 factors that guide us to make either internal or external attributions for behavior.
Consensus – Consistency – Distinctiveness
300
The collective beliefs or principles on which a community or part of a community of people is based.
What is culture?
300
What are the four methods of delivering a speech?
Scripted - Memorized - Impromptu - Extemporaneous
300
Name 3 of the 4 functions of language
1. Serve as an abstraction of reality 2. Sustain and transmit culture 3. Express imagination and creativity 4. Express confirming and disconfirming messages
300
The tendency to approach or avoid communication in varied situations with varied persons
What is willingness to communicate
300
Describe the main difference between Attribution Theory and Self-Perception Theory.
Self-Perception theory focuses on how we are attributing our own behavior while Attribution Theory focused on the behavior of others.
400
There are two types of noise, identify and define one of the types.
Environmental noise - interference with the signal as it moves from the source to the destination Psychological noise - takes place inside the sender or receiver, such as misunderstanding or failing to remember what was heard
400
There are 5 types of physical delivery when giving a speech that can have an effect, name 3 of the 5.
Eye Contact - Facial Expression - Gestures - Movement - Attire
400
What nonverbal elements should you monitor during an interaction?
What are: 1. Touch 2. Gestures 3. Space
400
Secure, anxious-avoidant and anxious-ambivalent all refer to this relational structure
What is the family
400
Name the 2 sequential request strategies and provide an example for 1 of them.
Door-in-the-face Foot-in-the-door
500
This model of communication views communication as flowing from sender to receiver, in one direction.
What is the Shannon-Weaver model?
500
What are the 5 steps in Monroe's Motivated Sequence? Hint: This type of sequence is usually used in persuasive speeches
Attention - Need - Satisfaction - Visualization - Action
500
For 3 of the 4 zones (intimate, personal, social & public) describe a distance that would be considered appropriate.
1. Intimate Zone 6-18 inches 2. Personal Zone 18 inches - 4 feet 3. Social Zone 4-12 feet 4. Public Zone 12-25 feet
500
Describe one of the benefits of having higher self-complexity.
less prone to mood fluctuations - cope better with stress - easy to separate themselves from painful life events
500
Self-Perception theory has 2 main postulates, describe 1 of them.
Postulate 1: Individuals come to know their own attitudes, emotions, and other internal states partially by inferring them from observations of their own overt behavior and/or the circumstances in which this behavior occurs. Postulate 2: To the extent internal cues are weak, ambiguous, or uninterpretable, the individual is functionally in the same position as an outside observer, an observer who must necessarily rely upon those same external cues to infer the individual’s internal states.