Conflict Styles
Chris avoids addressing an issue with a teammate and hopes it resolves itself.
What is avoiding?
Pretending to listen while thinking about something else.
What is pseudolistening?
Your overall belief about who you are.
What is self-concept?
Talking about many topics but not deeply.
What is breadth?
A leader who naturally emerges in a group without being assigned.
What is an emergent leader?
A student says “Whatever you want is fine” to avoid conflict.
What is accommodating?
Morgan insists their idea is best and pushes forward without input.
What is competing?
Checking your phone while someone is talking.
What is external noise?
Ignoring positive feedback and focusing on one negative comment.
What is selective perception?
Sharing personal or intimate details.
What is depth?
A leader who makes decisions without input from others.
What is authoritarian leadership?
A friend interrupts constantly and gives advice that doesn’t match the problem.
Taylor gives in to keep the peace, even though they disagree.
What is accommodating?
Listening to understand emotions and validate feelings.
What is empathetic listening?
Believing you’ll fail, which leads to poor performance.
The theory explaining how relationships develop through self-disclosure.
What is social penetration theory?
A hands-off leadership style.
What is laissez-faire leadership?
A group member assigns roles and controls decisions without input.
What is authoritarian leadership?
Two students split the work evenly but neither is fully satisfied.
What is compromising?
Only hearing what you want to hear.
What is selective listening?
Assuming someone is rude because of personality instead of situation.
What is the fundamental attribution error?
When one partner feels they give more than they receive.
What is under-benefited? (inequity)
Power based on respect and admiration.
What is referent power?
Someone believes they are bad at public speaking despite positive feedback.
What is self-concept issue/self-fulfilling prophecy?
A group discusses strengths and creates a plan that satisfies everyone.
What is collaborating?
Responding by paraphrasing and reflecting feelings.
What is active listening?
Asking for clarification instead of making assumptions.
What is perception checking?
Behaviors like positivity, openness, and support that maintain relationships.
What are relationship maintenance behaviors?
A leader who encourages participation and group input.
What is a democratic leadership?
Two friends openly discuss a problem and work toward a solution together.
What is collaborating?
A group member dominates discussion while another withdraws and agrees to everything. Identify the leadership issue AND conflict style present.
What are authoritarian leadership and avoiding or accommodating conflict style?