Communication Basics
Human Needs and Diversity
Features and Meaning
Communication Models
Competence and Online Communication
100

What is interpersonal communication?

A. Communication that creates meaning and builds relationships

B. Communication that only happens in groups

C. Communication that uses only spoken words

D. Communication that avoids personal topics

A. Communication that creates meaning and builds relationships
100

What are Maslow’s five levels of needs, from lowest to highest?

A. Safety, physical, belonging, success, happiness

B. Physical, safety, belonging, self-esteem, self-actualization

C. Belonging, safety, physical, self-esteem, success

D. Physical, belonging, safety, confidence, happiness

B. Physical, safety, belonging, self-esteem, self- actualization

100

What are the five features of interpersonal communication?

A. Speaking, listening, reading, writing, thinking

B. Selective, systemic, processual, personal knowledge, meaning creating

C. Physical, emotional, social, cultural, personal

D. Verbal, written, visual, digital, nonverbal

B. Selective, systemic, processual, personal knowledge, meaning creating

100

What is the linear communication model?

A. People send and receive messages at the same time

B. Communication happens only through writing

C. Communication moves one way from sender to receiver

D. Both people always give feedback

C. Communication moves one way from sender to receiver

100

What is metacommunication?

A. Communication that happens only online

B. Talking without listening

C. Communication about communication that helps explain a message

D. Sending the same message repeatedly

C. Communication about communication that helps explain a message

200

What is the interpersonal imperative?

A. People should avoid conflict

B. People need relationships and communication to meet basic needs

C. Communication must always be written

D. People communicate only when necessary

B. People need relationships and communication to meet basic needs

200

What is Interpersonal Needs Theory?

A. People communicate only to share facts

B. People should avoid depending on others

C. People form relationships to meet basic interpersonal needs

D. People have the same communication style

C. People form relationships to meet basic interpersonal needs

200

What is noise, and what are its types?

A. Anything that makes communication more interesting

B. Only loud sounds that distract people

C. Anything that interferes with understanding: physical, physiological, psychological, and semantic

D. Messages that are always misunderstood

C. Anything that interferes with understanding: physical, physiological, psychological, and semantic

200

What is the interactive communication model?

A. Two-way communication that includes feedback

B. One-way communication with no response

C. Communication that does not involve people

D. Communication that only uses facial expressions

A. Two-way communication that includes feedback

200

How is interpersonal communication affected by online communication?

A. Online communication removes the need for relationships

B. Social media can help meet connection needs, and communication principles still apply online

C. Online communication cannot create meaning

D. Communication skills do not matter online

B. Social media can help meet connection needs, and communication principles still apply online

300

What does “We cannot not communicate” mean?

A. Everyone must talk constantly

B. Communication is always planned

C. Even silence and body language can send messages

D. Only words have meaning

C. Even silence and body language can send messages

300

What is dual perspective taking, and why does it matter?

A. Considering only your own point of view

B. Agreeing with everyone to avoid conflict

C. Understanding two different cultures without sharing your own thoughts

D. Considering both your perspective and another person’s to improve understanding

D. Considering both your perspective and another person's to improve

300

What is the difference between content meaning and relational meaning?

A. Content is the information said; relational meaning is what it suggests about the relationship

B. Content is body language; relational meaning is spoken words

C. They mean exactly the same thing

D. Content is emotional; relational meaning is factual

A. Content is the information said; relational meaning is what it suggests about the relationship
300

What is the transactional communication model?

A. One person speaks while the other stays silent

B. Communication only happens after a response

C. Messages have no effect on relationships

D. People send and receive messages at the same time

D. People send and receive messages at the same time

300

What are the guidelines for interpersonal communication competence?

A. Develop skills, adapt appropriately, use dual perspective, monitor communication, and communicate ethically

B. Always speak first and never change your opinion

C. Avoid difficult conversations and ignore feedback

D. Use the same communication style with everyone

A. Develop skills, adapt appropriately, use dual perspective, monitor communication, and communicate ethically.

400

What does it mean that communication is irreversible?

A. You can always erase what you said

B. Communication never changes

C. Messages are always understood correctly

D. You cannot completely take back a message once it is communicated

D. You cannot completely take back a message once it is communicated

400

How does diversity affect interpersonal communication?

A. It makes everyone communicate the same way

B. Different backgrounds and experiences shape how people communicate and understand messages

C. It only affects communication between strangers

D. It prevents people from understanding each other

B. Different backgrounds and experiences shape how people communicate and understand messages

400

What are the three elements of relational meaning?

A. Speaking, listening, and responding

B. Trust, honesty, and friendship

C. Physical, psychological, and semantic

D. Responsiveness, liking/affection, and power/control

D. Responsiveness, liking/affection, and power/control

400

What are the principles of interpersonal communication?

A. Communication is always planned and easy to control

B. Communication involves ethical choices, creates meaning, and includes metacommunication

C. Communication only matters when people disagree

D. Communication is the same in every situation

B. Communication involves ethical choices, creates meaning, and includes metacommunication

400

What does communication competence mean?

A. Being able to talk for a long time

B. Winning every disagreement

C. Never making mistakes when communicating

D. Communicating effectively and appropriately for the person and situation

D. Communicating effectively and appropriately for the person and situation