Regulatory
Name of law regulating NA requirements for training
What is OBRA
Has to do with the knowledge of right and wrong
What is Ethics
Barrier to communication that requires only yes or no answers.
What is Yes or No Questions
This must be done with every time a NA enters a Resident room
What is knocking or asking for permission
Stage of Human Development that is when sexual maturity occurs.
What is adolescence.
Provides healthcare payment for those with disabilities and low income
What is Medicaid
Being able to share and understand the feelings of others
What is Empathy
Communication using NWB, DNR or other acronyms.
What is using medical terminology to a Resident.
Seconds required to friction rub during hand hygiene
What is 20 seconds
Can affect Resident response to illness, touch, eye contact and spirituality.
What is culture
Facility or level of care providing care for people at the end of their life.
What is Hospice
Another word for maintaining privacy of medical information
What is confidentiality
Resident acts uncomfortable with eye contact. NA will do this.
Respect Resident wishes and avoid eye contact.
This is used to protect the NA hands during care.
What is gloves
Medical term for difficulty breathing.
What is dyspnea.
When a claim of abuse is lodged against a NA, this happens next.
What is suspension and investigation.
Residents dignity respected, informed about services, participate in their own care, make choices, security of possessions, right to complain, etc.
What is Resident's Rights
Resident uses this to communicate as a life line.
What is a call light.
Answering the phone in the facility you are working is done like this.
What is identifying yourself and where you are
Most important thing for a NA to do when a resident is combative
What is stay safely away.
Law enacted as part of American Recovery and Reinvestment Act-expands protection of EHR.
What is HITECH?
Emotional harm caused by threatening, frightening, isolating or insulting a person.
What is Psychological abuse.
NA rationalizes to her family that the exam wasn't fair and she is angry.
What is a defense mechanism.
Every time a NA is done with a Resident who is in bed does these tasks.
What is the bed low, wheels locked and call light available.
Method of communicating with a non-speaking, non-writing Resident
What is a communication board.