Behaving properly while on the job
What is professionalism?
Rules set by the government to ensure order and safety
What are laws?
Specifies how residents must be treated while living in a facility
What are Resident Rights?
Any treatment, intentional or not, that causes harm to a persons body
What is physical abuse?
Fear of being alone, withdrawal or apathy, constant pain
What are signs that could indicate abuse?
Being caring, concerned, empathetic, and understanding
What is compassionate?
Knowledge of right and wrong
What is Ethics?
Limits to or within a relationship to support a healthy relationship
What are boundaries?
Improper or illegal use of a person's money or possessions
What is financial abuse?
Patches of missing hair, bruises, scars, fractures, strap marks
What are injuries suspicious of abuse?
Showing sensitivity and having a sense of what is appropriate when dealing with others
What is being tactful?
Guidelines for behavior
What are ethics and laws?
Purposeful mistreatment that causes physical, mental or emotional pain or injury
What is abuse?
Unlawful restraint that affects a person's freedom of movement
What is false imprisonment?
Unclean body, unanswered call lights, body lice, unmet needs related to dentures, eye glasses, hearing aids
What are signs that could indicate neglect?
Sharing in the feelings and difficulty of others
What is sympathy?
Minimum number of hours per year of inservice education required for CNA
What is 12 hours?
The intentional touching of a person without their consent
What is battery?
Confining a resident to his room
What is an example of involuntary seclusion?
Legal advocate for residents
What is an ombudsman?
Giving each resident the same quality care regardless of age, gender identity, religion, race, ethnicity, or condition
What is unprejudiced care?
Requires Nursing Assistants to pass a competency test before they can be employed
What is Omnibus Budget Reconciliation Act (OBRA)?
Actions, or the failure to act or provide the proper care that results in unintended injury
What is negligence?
Telling a resident they will be slapped if they do not stop yelling
PHI in HIPAA
What is Protected Health Information kept private with Health Insurance Portability and Accountability Act