The STAIRWAY to Behavioral Change
BOARD Headings
100

These skills make up the very first step in the stairway and challenge Negotiators to recognize and process many things at once. 

What is "Active Listening"?

100

PPAs is one of the 16 Board Headings. PPA stands for this...

What is "Positive Police Action"?

200

As a hostage taker progresses up the "stairway", their line of thinking usually becomes this...

What is, less emotional and more rational

200

Name 6 of the 16 total board headings...

Hostages..Hostage Takers..Demands/Threats

Hooks...Barbs...Deadlines...Deadlines Passed

Weapons (C)(S)...Rule of 5... Timeline... PPAs

Delivery Plans..Surrender Plans...Overhears 

Medical/Psych...Contact Numbers

300

This second step of the "Stairway" allows the Negotiator to show they understand the feelings of the Hostage Taker(s).

What is Empthy?

300

This and This are the two categories of weapons listed under the "Weapons" Board Heading...

What are Confirmed and Suspected?

400

The first two steps of the "Stairway" are essential in developing this... also the third step.

What is Rapport?

400

The information under these TWO Board Headings is developed with the help of our Tactical teams...

What are Delivery Plans and Surrender Plans?

500

If the negotiator is able to achieve this fourth step of the "Stairway", is a good indicator that the hostage taker will make it to the "Top" of the "Stairway", also known as Behavioral Change.

What is Influence?

500

Ideas that are shared between team members during brainstorming sessions (which usually occur between calls with the hostage taker) are written under this board heading...

What is "The Rule of 5"?