Web
What is the name of the place information is stored for CFI employees to access resources?
The intranet
What does PQI Stand for?
Performance Quality Improvement
What is the mission statement?
Restoring Hope. Building Futures. Changing lives.
Who is the Site Safety Coordinator at Northside
Taylor
What is the name of our CEO and CFO?
Where are agency policies located?
Paylocity
How does PQI impact programming at CFI?
PQI is any way that we are working to improve programming from the ground up
Who are the people you go to in the case of emergency? List them in order of who you contact when
Direct supervisor, VP of Mental Health, CEO: Denise, Pat, Janice
What needs to be done if there is a concern about Child or Dependent Adult Abuse?
Contact your supervisor when you believe a report needs to take place, call the reporting hotline within 24 hours of hearing the information, fax report documentation to the reporting agency, maintain a copy of the report in the client’s file
How long has CFI been established?
Over 130 years
Who is the EAP provider for CFI?
Ability Assist
Who leads up the PQI Team and what is their title?
Jennifer Sorenson, Quality Improvement Director
What ethical guidelines do the Behavioral Health Programs at CFI follow?
NASW
What are the goals of the Behavioral health program:
Offer support and understanding, help children and adults make healthy, positive changes in their lives.
True or False: CFI’s footprint is statewide
True
What is the name of the reporting agency CFI contracts with for employees to anonymously report fraudulent reporting, dishonest conduct, or ethical violations?
In touch
What are examples of how we collect data for PQI?
Performance Outcomes, Satisfaction Surveys
How can you get involved at CFI?
Safety committee, PQI Committee, culture and climate committee
What are the performance outcomes for the Mental Health program?
% of individuals attending a 2nd session (therapy)% of individuals improving level of functioning (therapy)% of clients screened for ACES by the 4th sessions (therapy)% of clients with 4 or more ACES (therapy)% of clients stable at time of discharge (therapy)
True or False: if contacted by the media with a request for comment, it is CFI staff’s responsibility to respond to and provide a comment for all requests
False-all requests for comments should be directed to the Communication Supervisor located at the main agency
Name as many resources from the intranet as you can in 20 seconds
Self-eval; training and development record; performance appraisal; Training resources-schedule & registration; Online Blood Borne Pathogens, Online Defensive Driving, Fraud, Waste, & Abuse Quiz; 1111 Business Emergency Guide; CFI Apparel; Kudos Drawing; Critical Incident Reports; Concur; EAP; Enterprise; ESS & Helpful Hints; Holidays; Holiday Pay Guidelines; Retirement Plan; Safety Maintenance Checklist; The Core Values
What is the name of the policy that address outside media contacting the agency?
Crisis Communication Policy
Name all 6 of the CFI Core values
Intentional Compassion, genuinely Family-Focused, evolving Innovation, dependable Teamwork, highest Integrity, exceptional Professionalism
What are the 6 items posted for clients to see and where are they located in our building?
HIPAA privacy notice, Client Rights & Responsibilities, Building Map w/ Fire and Tornado zones indicated, Tornado and high Winds Safety Policy, Client Grievance Process Policy, and Fire Safety Policy
Name as many programs/departments of CFI as you can in 30 seconds:
Mental Health, Substance Abuse, Domestic Violence, Tracking and Monitoring, Child Development Center, Teddy-Bear Town, Parent Partner, FSRP, Foundation, Connect to Careers, Integrative Health Homes, Therapeutic child care, psychiatric services, financial management services, adoptive services (home studies), Family Team Meeting Facilitations, BHIS