Summer Policy
Temperature required for rotation every 20 min
What is 90 degrees?
no-call, no-show
What is 3 points?
Used in lieu of painted/acrylic fingernails
What is gloves?
Required shorts length
What is 4 inches?
Correct process for making drinks
What is Flavor, Shots, Milk?
The three required items for rotated texting
What is sunscreen, cap, and ice hug?
2 hours late to shift
What is 2 points?
The passing grade for QA
What is 85%?
Hair length
What is longer than shoulders, tied up?
Free-pouring 12 oz rebels into small ice cup.
What is coach the Broista on measuring out 8 ounces and remake the drink?
Temperature required for shot-gun texting
What is 115 degrees?
Someone shows up 1 minute late
What is let them know it still counts as a tardy?
The three red things used for cleaning the countertops
What is sanitizer buckets?
Armpit hair
What is 1 inch long?
A drink is entered incorrectly
What is ask the Texter to double check orders before the customer pays?
Someone goes outside to just grab 3 cars when we aren't shotgun texting
What is pull them inside and coach them on wearing an ice hug outside even if there are 3 cars?
Someone with a final in tardies shows up to shift late.
What is send them home and tell them the management team will be reaching out to them?
Rags on counters
What is if they're wet, throw them in the rag bucket? If they're dry, they're good!
A Broista comes in out of dress code.
What is see if they have something else to wear or send them home to change?
Correct amount in a scoop
What is a FLAT ounce?
Someone is texting without an ice plate in their ice hug and doesn't have a hat on
What is coach them on the summer policy they signed: they HAVE to wear that outside, even if they don't want to.
Coaching when someone shows up late
What is let them know how many tardies they are at and what 4 tardy points would mean?
Coaching when a swizzle is used for two different drinks
What is discuss health code standards/allergies and remake the drinks?
Broista out of dress code tardy policy
What is it doesn't count as a tardy if they're sent home to change?
A trainee is repeatedly not making drinks correctly
What is slow it down but if they don't improve, have them sign up for a study session?