Group Development
This is the first stage of group development, where members test boundaries.
What is forming?
This is the first step of problem solving.
What is recognizing the problem?
This attending skill includes eye contact, nodding, and verbal encouragers.
What is physical attending?
This responsibility includes maintaining confidentiality.
What is ethical practice?
This type of question helps the client explore their way of thinking, values, needs, wants, and beliefs.
What are powerful questions?
This stage involves conflict and power struggles.
What is storming?
This step requires carrying out the plan.
What is implementing the solution?
This type of question helps clients explore their values, beliefs, and needs.
What are powerful questions?
This responsibility includes mentally preparing for sessions.
What is embodying a coaching mindset?
These questions help the coach ensure shared understanding and uncover what may be unsaid.
What are clarifying questions?
This final stage involves closure and separation.
What is adjourning?
This step involves predicting consequences.
What is evaluating alternatives?
This skill involves sharing observations without attachment.
What is evoking awareness?
This responsibility includes co‑creating session goals.
What is establishing agreements?
This step in a coaching session involves partnering with the client to define what they want to accomplish today.
What is establishing the session goal or agreement?
This stage is where cohesion and trust begin to form.
What is norming?
This step involves identifying assumptions.
What is defining the problem?
This is the ability to understand symbolic meaning in client language.
What is interpreting metaphors?
This responsibility includes supporting client autonomy.
What is facilitating client growth?
These types of questions challenges the client to explore beyond their current thinking and consider new perspectives.
What are awareness‑evoking questions. (including probing, reflective and hypothetical)
This stage is where the group becomes productive and effective.
What is performing?
This step determines whether the solution worked.
What is evaluating effectiveness?
This level of listening notices patterns across sessions.
What is global listening (level 3)?
This responsibility includes acknowledging the client’s work in the process.
What is cultivating trust and safety?
This part of the session involves integrating insights into action, identifying resources, and considering potential barriers.
What is the action‑planning phase?