Wheelchair SOP
Stretcher SOP
Handbook
CPR/First Aid/AED
MISC.
100

What is the wait time before no showing a trip for Jencare?

15 minutes

100

What is the wait time before no showing a discharge?

30 minutes

100

What is the proper way to call out if you cannot show up to your scheduled shift?

Call a member of management

100

What are the three important steps to follow in an emergency? (Hint: Triple C)

Check, Call, Care

100

How many total vans do we have?

15

5 Wheelchair, 10 Stretcher

200

If the wheelchair lift is not operating when you flip the switch what is the first thing you should check?

Make sure the emergency brake is on

200

How many levels does a manual stretcher have?

7

200

When does your PTO reset? 

A. On your anniversary 

B. January 1st

B. January 1st

200

How many compressions and breaths are in 1 cycle of CPR?

30 compressions and 2 breaths

200

What does "PCS" stand for?

Physician Certification Statement

300

At what approximate angle must the Q-straint straps be secured?

45 degrees
300

Name 3/5  pieces of information we need to confirm on the discharge paperwork?

Patient full name, DOB, code status, drop off address, signature of nurse

300

How long is the introductory/probationary period?

3 months/90 days

300

If a patient is in cardiac arrest and an AED becomes available should you:

A : Wait until the current cycle of CPR is complete to use the AED

B : Interrupt the current cycle of CPR to use the AED right away

B: Interrupt the current cycle of CPR to use the AED right away.

300

How many Jencare facilities do we service?

4

Newport News, Portsmouth, Norfolk, Virginia Beach

400

Which side of the patient should the male and female lap belts be locked into? (Hint: One is on the left, one is on the right)

Male: left side

Female: right side

400

How many assistive devices do we have to help you transport a patient up stairs?

3: Stair Chair, Small Ramp, Big Ramp

400

How far in advance must time off be scheduled and approved by management?

At least 1 week in advance

400

What should you do if someone who is choking becomes unresponsive?

Carefully lower them to the floor and begin CPR, starting with compressions. Before attempting breaths, look for an object and, if seen, remove it using a finger sweep. Continue CPR.

400

How many Sentara facilities do we service?

6

Careplex, Obici, Leigh, Norfolk General, VB General, Princess Anne

500

Should the front Q-straints be placed inside or outside of the wheelchair frame? Should the back Q-straints be placed inside or outside of the wheelchair frame?

Front: Outside the wc frame

Back: Inside the wc frame

500

What is this called? Where in the van can it be found?

A Transfer Sheet. 

In the black box.

500

True or False: If you receive a moving violation or any other citation from law enforcement even in your personal time you are required to notify management immediately

True

500

What is the difference between DNR and full code?

DNR: pt does not want CPR

Full Code: pt does want CPR

500

What year was Coastal Ferry founded?

2020