Company
How many different types of beverages does the Coca-Cola Company offer?
Over 3900 beverages!
In what has been described as the deal of the century, two lawyers purchased the rights to bottle Coca-Cola for how much in 1899?
$1.00
What is the employee discount offer?
40% off uniform items and 25% off non-uniform items
What do we call the people visiting our retail store locations?
Guests
The Coca-Cola secret formula currently resides where?
The World of Coca-Cola
According to the "At A Glance" sheet we reviewed, which part of the world is presently our largest consumer of Coca-Cola products?
Europe, Middle East and Africa
The introduction of Sprite Boy in 1942 served what purpose?
Sprite Boy helped communicate that "Coke" and "Coca-Cola" meant the same thing.
Describe AT LEAST 4 appropriate Coca-Cola dress code options.
Coca-Cola script cap (optional), Coca-Cola shirt, dark wash jeans, red belt, red shoes.
You have _____ of value to use to recover any guest experiences with a manager's permission first.
$25
Which part of our name was NOT trademarked?
Cola
James Quincey, our CEO, removed __________ as our definition and said we are now a __________ company.
Quincey removed "Sparkling and Still" and said we are now a "Total Beverage" company.
He bought the company in 1919 for $25 million. He became President in 1923, and a spirit of innovation followed with the invention of the six pack in 1923, the standardized cooler in 1929, and the world's first automated fountain dispenser in 1933.
Robert Woodruff
"Code Blue" refers to _______, and "Code Zero" refers to _______.
Shoplifter and Medical Emergency
How many times per month does a secret shopper visit our store?
8-10
McDonalds serves more than _____ of our syrup worldwide?
1/3
What are the Company's Seven Values?
Leadership, Collaboration, Integrity, Accountability, Passion, Diversity, Quality.
Who came up with the Coca-Cola logo, written in his own hand? The style he used is known as the Spencerian Script.
Frank Robinson
The 10/5 Rule states:
Every guest, co-worker, or KO employee within 10 feet of us should receive, at the very least a nonverbal acknowledgement. Every guest, co-worker, or KO employee within 5 feet of us should receive, at the very least a verbal greeting.
The "Not-So-Secret Formula" to service our guests consists of?
Seek + Smile + Share = Happiness
The dynamic ribbon created in 1969 underneath the Coca-Cola script (still used today) is found in this logo?
The Arden Square
Mention one purpose of the Company's 2020 Vision?
Look ahead to understand the trends and forces that will shape our business and prepare us for what is to come.
Provide a roadmap for winning together with our bottling partners.
Define the attitudes and behaviors required to make the vision a reality.
What is the name of the first Coca-Cola bottle ever used between 1899-1903?
The Hutchinson Bottle
In what year was the Las Vegas Coca-Cola Store built?
AND
Name all the Coca-Cola retail stores.
1997
Atlanta WOC, Atlanta AOC/HQ, Las Vegas, Orlando
Mention AT LEAST 3 components of our "Storytelling" Standards.
Be the hosts of the party.
Connect with guests look for opportunities to interact (offer details and personalize it).
Warm Welcomes, Sincere Thank Yous and Fond Farewells
Use Engaging Body Language
Be Friendly and Courteous
Be Generous with Compliments
How many floating glass tiles are on our 100 ft. Coca-Cola bottle?
790