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Fisher and Ury Approach to Conflict vs. Kilmann and Thomas Styles of Approaching Conflict. Pick one, and explain it.
Fisher and Ury Approach to Conflict: They provide a step-by-step method for negotiating conflicts. They called it the principled negotiation. Their method comprises four principles: people, interest, options, and criteria. They also identify communication strategies for conflict resolutions: Differentiation, fractionation, and face saving.
Killman and Thomas Styles of Approaching Conflict: A patterned response or behavior that people use when approaching conflict. It identifies five conflict styles: avoidance, competition, accommodation, compromise, and collaboration.