Procedures
If a bomb threat is received, this is the first thing you should do
Remain calm
This is a way to identify where the caller is located
Ask them, listen for background noises
The first person notified should be..
Administrator
You should do this, if possible, so that the authorities can be notified while you are still on the phone
Write a note to a colleague
Where is the bomb located?
If a bomb is found, the Administrator will direct us to do this
Evacuate
Immediately after the caller hangs up, you should do this
Don't Hang Up!
When listening to the caller, you should ask yourself...
Is this voice identifiable?
If the Administrator directs a search for a bomb, the first place that should be searched is..
The front office where visitors and delivery services have access to.
If the phone has a display, you should do this
Copy down the phone number
The first thing to identify about the voice of the caller is...
the gender of the caller
If a bomb is not found in the first search, a second search will take place of these areas
parts of the facility that are normally blocked: supply closets, maintenance rooms, break rooms.
Other things you should NOT do include...
Use of two way radios, touch or move suspicious packages
Name three characteristics of the callers voice you should listen for.
Accent, Breathing heavy/rapid, crack in voice, clearing of the throat, etc.
The Administrator may direct these individuals to do a search for the bomb
Department Heads