Definitions, Code Preparedness and Accountability
Name one example of a Code Grey - Systems Failure
Examples include: Epic, Telecommunications, Outlook, Servers
True or False, Maintenance on-call has the authority to activate a Code Grey - Facilities Failure
True
Who is responsible for replenishing the business continuity boxes and updating internal procedures following a code grey?
The department manager is responsible for BCA boxes and internal procedures in their area.
Which Member of Leadership has oversight of Code Grey - Facility Failures
Vice President of Facilities & Chief Financial Officer
How are staff notified of a code grey?
Overhead page
ATHOK Notification System
Via their manager
What is the role of a manager during a code Grey Response
Support the code response
Follow the EOC instructions.
Communicate with staff and ensure continuity of care.
If the CT-Scan unexpectedly stopped working, this would be an example of what kind of failure?
Critical Equipment Failure
It's 3am, you are Admin on-call and you receive a call that the power is out and the hospital is on back-up generators. After confirming the extent of the issue, what should you do first (pick one):
A. Attend to the scene to investigate further
B. Notify leadership of the situation
C. Call the hydro company
D. Ensure staff are aware and contingencies are initiated
D. Ensure staff are aware and contigencies in place. This could include overhead Code Grey page, notification through the ATHOC system and deploying a staff person to inform teams.
Notify all Management staff via email;
True or false: In the event of a Code Grey affecting the Telemetry system (remote cardiac monitors), the Chief of Cardiology can deactivate the code and terminate the response once they deem the problem to be solved.
False, the Incident Manager is responsible for deactivating the code and terminating the response.
It's 3am, you are Admin on-call and you receive a call that the power is out and the hospital is on back-up generators. What should you do second (pick one):
A. Attend to the scene to coordinate the situation
B. Notify leadership of the situation
C. Call the hydro company
A. Attend to the scene to coordinate the situation.
Given the code occurred at night, it is important that a member of the management staff be present onsite to coordinate the response. As the administrator on-call you are responsible to attend or identify an individual who can present onsite. Maintenance on-call should be notified.