Policies, Procedures, and Codes, Oh My
This is what you should do if a client starts to become verbally escalated and aggressive and isn't responding to verbal de-escalation.
What is call a code violet.
Code that represents a disaster.
What is code yellow?
SBAR
What is Situation, background, assessment, recommendation?
This is where you will find the Emergency Preparedness Manual at East CTH.
What is in the office/supply space behind registration?
Located in lab on bookshelf at Newark site.
NCH's service recovery model.
What is HEAT (Hear the family out, empathize, apologize, take ownership and action)?
BH Mental Health Advance Directive procedure is relevant for this patient population.
What is adult patients?
Code that represents hazardous materials spill/release.
What is code orange.
P.A.S.S.
What is Pull Aim Squeeze Sweep?
This is how safety events are reported.
What is by entering information into the hospital event reporting system (CSSTARS)?
The amount of wet/contact time when using SANI-cloth wipes.
What is 3 minutes?
This is when patients and parents/guardians should be provided a copy of their Client Rights.
What is when beginning assessment or treatment and upon request?
Code that represents severe weather.
What is code gray?
PPE
What is Person Protective Equipment?
This is the name of the safety program at NCH.
What is Zero Hero?
A condensed version of NCH's Emergency Operations Plan (EOP).
What is the emergency preparedness manual?
According to the DA policy, this is when a DA should be completed.
What is by the second visit?
Code that represents a bomb threat or suspicious package.
What is code black?
R.A.C.E.
What is Rescue Alarm Contain Evacuate?
These are acceptable cleaning/disinfecting methods for toys.
What is automatic dishwasher, Clorox Healthcare Bleach Germicidal Cleaner, and Sani-Cloth AF3.
The only type of nail polish NCH staff can wear.
What is brush-on nail polish that can be removed within 30 seconds using an acetone nail polish remover?
This is the process BH clinicians follow according to the medication reconciliation policy (what clinicians do and how often).
What is review and document the medication list at the initial visit and annually?
Code that represents a fire.
What is code red?
RAT
What is Risk Assessment Team?
These are two patient identifiers.
What is patient's full name and MRN?
This is when BH clinicians assess for pain.
What is at the first appointment and when the DA is updated.