Roles & Responsibilities
You should never enter an escalating pts room alone during a code white. True or false?
True
What is the number to call a code if using a hospital phone?
5555
How should my attitude be when communicating with the person with escalating behavior?
Stay controlled, calm & confident. If unable to do so, delegate the role to another team member
What must be done after the code white ends?
Notify code line when the situation is resolved by stating "code white, location, all clear."
Who assumes the leadership role during a code white?
Manager, charge nurse or delegate
True or false- You must provide a description of the individual when calling the code line
False - state “Code White- Location” (site, floor, unit, and specific area)
How far should I stay away from the escalating individual
Stay at least a leg-length away
What must be completed by all of the staff involved in the code white?
Participation in code white debrief
Who is responsible for bringing the code white bag for inpatient and outpatient units?
inpatient- unit staff
outpatient- code white response team
The patient is screaming at the nurse holding an IV pole and threatening to throw it. What code do I call?
Call Code Silver
The nurse responds to a call bell from an upset pt. Pt states: “I was supposed to get my pain meds at 0900hrs but you don't care. I had a bad night night, I'm in pain and cannot rest. ” Nurse responds: “I was preparing your medications. If you constantly press the call bell, I can't give you the meds." Identify 3 potential triggers for this patient.
Lack of rest, delay in meds, in pain, nurse's response to the patient
What must be documented post-code?
- File a SAFETY report
- Code white navigator documentation in CIS
- Code white debrief form in CIS
- Violence risk assessment in CIS