Collaborative Care Model

Assessment Station

100

This 9 item assessment measures depression symptoms

PHQ9

200

This assessment screens for symptoms of anxiety

GAD7

300

This tool helps assess suicide risk

CSSRS

400

A patient schores a 15 on the PHQ9. This falls into what severity category

moderately severe

500

This is the guiding principle behind using our assessments throughout treatment rather than just at intake

Measurement based care or treat to target

CoCM Corner

100

This model is the foundation of our work

CoCM or Collaborative Care Model

200

These are the 5 components of CoCM

Patient Centered Care

Measurement Based Treatment

Evidence Based Care

Registry Management

Accountable Care

300

This team member provides treatment recommendations but does not meet with patients directly

Psychiatric Consultant

400

This tool helps us track our entire patient population and identify who needs outreach

Registry or Dynamic Registry

500

This principle means treatment should change always change based on patient report of symptoms and goals.

Treat to Target

Connection Counts

100

This communication skill involves reflecting and validating a patients emotions

Reflective Listening or Emotional Validation or paraphrasing

200

Building trust early in treatment is often called

Therapeutic Alliance or Building Rapport

300

These tools can help build trust and engagement before and between appointments

Emails, secure text messages, appointment reminders, unscheduled phone calls and offering video appointments

400

Scheduling more frequent visits early in treatment is known as this strategy

Front-loading care

500

These are things that could damage rapport with a patient

Not being present in session, missing appointments, showing up late for appointments, forgetting things a patient has shared with you, being rude

(really anything that is the opposite of what we do to build rapport)

Clinical Toolbox

100

This intervention encourages patients to schedule meaningful or enjoyable activities. 

Behavioral Activation

200

These goals are specific, measurable, achievable, relevant, and time-bound

SMART goals

300

When you need additional treatment recommendations or a patient's symptoms are not improving, you can bring the case to this meeting with the psychiatric consultant

SCR or Systematic Case Review

400

You are unsure how to proceed clinically or need additional support. This person and meeting can provide supervision and collaborative problem solving

Clinical Excellence Manager, CEM, 1:1, meeting with CEM, Supervision with CEM

500

This technique explores a patients reasons for change by using open ended questions, affirmations, reflections and summaries.

MI or motivational interviewing

Workflow Wizardry

100

This comprehensive appointment is completed at the start of treatment and includes your assessment, provisional diagnosis, SMART goal and baseline measures

Initial Intake or Initial Assessment

200

These two assessments should be completed at the initial appointment and then repeated throughout treatment

PHQ9 and GAD7

300

This snippet should be used when patient first endorses suicide risk

.chsi

400

This strategy helps to build engagement by increasing contact early in treatment

front loading care

500

This plan should be completed within the first 90 days of care and updated throughout treatment

Relapse Prevention Plan, Wellness Plan, or RPP