Effective Communication
This is the term for actively listening to others and responding thoughtfully during a discussion.
Active Listening
This role in a group discussion often helps keep the conversation on track and ensure everyone participates.
facilitator
This is the first step to resolving a disagreement during a group discussion.
identifying the problem
This type of communication involves both verbal and non-verbal cues that can influence a conversation.
body language
The tendency for people to avoid conflict and prioritize harmony over critical thinking is known as this.
groupthink
This conflict resolution strategy involves finding a solution that satisfies all parties involved, though it may not be a perfect solution for everyone.
compromise
When you paraphrase what someone has said to show understanding, you are demonstrating this communication skill.
reflection
This type of group member might dominate a conversation or try to steer the group in a particular direction.
dominant speaker
When two individuals in a discussion are having a heated argument, this technique encourages them to focus on the facts instead of emotions.
focusing on the issue, not the person
In collaborative discussions, speaking in a way that encourages others to share their ideas is an example of this.
creating a supportive environment
A group member who actively encourages quieter members to share their ideas is demonstrating this quality.
inclusiveness
This term refers to a discussion tactic where each side restates the other's point to ensure understanding before disagreeing.
clarification
This term refers to the mutual exchange of ideas in a group, where everyone's input is valued.
dialogue
This principle refers to the idea that groups can make better decisions when individuals with different perspectives contribute.
collective intelligence
When a group is experiencing conflict, this process involves breaking down the disagreement into smaller, more manageable issues.
issue framing