The Basics
Culture & Engagement
All the Extras
100

This is the definition of Colleague Retention

An organization's ability to keep its employees and reduce turnover.

100

This is Concentra's mission

Improving the health of America's workforce, one patient at a time.

100

These are the 3 categories for non-exempt colleague bonus structure

NPER

TAT

EBITDA

200

These are the 3 R's of Colleague Retention

Respect

Recognition

Rewards

200

This is one of the key elements to maintaining any relationship.

Communication

200

What are some common reasons employees choose to leave their jobs?

a) Inadequate salary/hourly rate

b) Feeling burnt out and unsupported

c) Limited room for growth and career development

d) Unhappy with management or company culture

e) All of the above

e) All of the above

300

What are the benefits of colleague retention?

a) Stronger company culture

b) Higher employee engagement

c) Reduced training costs

d) Improved customer experience

e) All of the above

e) All of the above

300

These are the Four C's of engagement:

a) creative, cooperative, committed, champions

b) care, connect, coach, contribute

c) confident, compliant, courteous, caring

b) care, connect, coach, contribute

300

This is how colleagues can recognize their peers who go above and beyond in demonstrating our organization's values

"Living the way" peer-to-peer recognition