What is…
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Personalized recommendations
Advanced DVR (record 4 programs watch a 5th)
Fast Wi-Fi speeds
Apps
100
This 80’s pop queen just wants to have fun.
Who is Cindi Lauper?
200
Reasons to transfer a call to Loyalty
What is…
When a customer says they want to disconnect or downgrade
200
The Sr Director in the Collections COE and Shauntel’s Boss
Who is Angela Peleschka
200
Go easy. Go green. Go paperless. A way to save time and paper with emailed statements
What is Eco-Bill
200
50 cent’s real name
What is Curtis Jackson
300
New Highly Effective percent for IB PIF (Rep 1 or Sr Rep)
What is…
50% for rep 1
55% for Sr Rep 1
300
The VP in the Collections COE
Who is Merlin Jensen
300
Always know when a payment is due, avoid delinquent charges and stay on top of your account. Alerts can notify you when an On Demand item is ordered and of an service outages in your area.
What is Text Alerts
300
The 20th-century decade Barbie's boyfriend Ken first made
What is the 60s
400
The number of prizes that have been awarded so far to West Division employees as part of the Own It initiative (you can be within 100)
What is 3,101
400
Two other managers besides Shauntel
Who is…
Sara Richardson
Luke Eichbauer
Laurie Hallas
Chet Kastner
Marcus Buie
Bryan Olsen
Steve Contratto
Mike Richards
400
Everything you need to install your equipment and activate you service. Step by step instructions make it easy to do it yourself.
What is Self Install Kit
400
One of the major sporting events that started today.