Medi-Cal
What is the limit for a household size of 1?
$17,775
Where is our main office located?
Westminster
What is the main consumer line phone number?
(800) 300-1506
What are the types of enrollments on the CRM?
Existing, Delegation, New
What is the complementary color to RED?
GREEN
What is the term when parents are on CCA and the child is with Medi-Cal?
Mixed Household
What is George's license number?
0D62852
What PII information should you gather from the client?
Name, DOB, Last four of SSN, Full Address
How do you record notes and time stamps for the client helped over the phone?
Phone Icon
What planet is closest to the sun?
Mercury
What is the process called when consumers are qualified for Covered California or Medi-Cal?
Redetermine Eligibility
What is our company slogan?
"together we can."
How many days does a client have of SEP?
60 Days
What does CRM stand for?
Customer Resource Management
Anytime a number is to the power of "0", what is the product?
1
What happens when a client does not send in documentation being requested by the county?
Negative Action
Name all 5 values
What is one carrier that is offered in LA county and not Orange County?
LA Care
Who do we CRM on the Enrollment form?
Only those applying
What is the acronym for the colors of the rainbow?
R.O.Y.G.B.I.V.
Who qualifies for full-scope Medi-Cal?
CA residents, permanent residents, employment authorization, undocumented children
What is our mission statement?
"We bring a genuine desire to help good people as they seek safety and peace of mind by serving as their guide and advocate in securing insurance coverage".
What are 5 Essential Health Benefits?
ambulatory patient services, emergency services, hospitalization, maternity and newborn care, mental health, and substance use disorders including behavioral health treatment, prescription drugs, laboratory services, preventative and wellness services, and pediatric services, rehabilitative services