Sales Process
Product Knowledge
New Account
General Knowledge
Trivia
100

It takes 30 seconds to connect with a prospect

What is building rapport?

100

A service or product offered to our client's employees free of charge to secure working conditions.

What are valued added services?

100

In order to receive credit for a case count, you need.

3 employees & $2500 in AP.

100

Age requirement to qualify for accident 1.0 for permanent employees (not their dependents or spouses)

17

100

This is the application we currently use to record your weekly activity.

What is the RACE app?

200

This process consists of the Discovery, Strategy, Next.

What is the DM presentation?

200

This policy provides a stream of income should you become disabled due to an accident or illness.

What is a disability policy?

200

The ability for BCs to sit down with all/most employees negotiated during the DM presentation.

What are working conditions?

200

Campaign where we conduct drops territory-wide.

What is Tubular Tuesday?

200

What is the website's name where employees can enter basic information and create their own little town and learn more about our products

What is VisitYouville.com?

If you have 50 employees or more you can have corporate create a custom Youville website which includes the company's logo

300

I like A better than B.....Hint: close

Alternative close

300

Dental Program: What's the minimum number of employees needed to open a dental group?

1

300

Tool used to sign up a new employer without using any physical forms?

What are fast forms?

300

What is the most requested benefit from employees to employers?

Dental

300

In 1955 Colonial brought them to the market place.

What are worksite benefits?

400

This is the highest converting lead source.

What are referrals?

400

The name of our proprietary platform used to enroll employees in our products.

what is Harmony?

400

Minimum number of employees required to open up a new group.

3

400

What is the acronym POP stand for?

Premium Plan Only

400

If an employer doesn't offer medical health insurance but employees have private health insurance policy or Medical/Medicare, can they enroll in the Medical Bridge?

Yes

500

Listen for customer content, meaning, and feeling, non-verbal behavior and customer words in order for the customer to feel fully heard and understood.

Active listening

500

How many plans does Colonial's Dental plan has?

5

500

This is the number to call when you set up a new account.

What is 1-800-43-VOICE Ext 2,2

500
What is the IRS section that allows employers to pre-tax certain employee benefits?

Section 125

500
When looking at Dental Plan, which plan number can you use to go out of network?

Plan 5