Chapter 1 - Introduction to Human Comm.
Communication comes from the Latin word communicare, which means ___.
To make common or to share
Define perception.
Using senses to process information about the external environment
Define language.
A collection of symbols, letters, or words with arbitrary meanings that are governed by rules and used to communicate
Define nonverbal communication.
The process of using messages other than words to create meaning with others
___ is the act of simply receiving sounds, whereas ___ is the active process of receiving, constructing meaning from, and responding to verbal or nonverbal messages.
Hearing & listening
Define communication.
The process of using messages to generate meaning
Differences in perception may be a result of identity factors, present feelings/circumstances, current social/political events, and ___.
Past experiences and roles
If I define a dog as a "domesticated member of the family Canidae" then I'm using a ___ meaning.
Denotative
Two examples of proxemics (the study of how humans use space and distance) are ___: the need establish and maintain certain spaces as one's own, and ___: the distance you maintain between yourself and others.
Territoriality & personal space
___ occurs when an organization actively monitors and responds to messages on platforms like Facebook, Twitter, or Instagram.
Social media listening
See Mr. Robinson for this question.
1 = source/sender, 4 = channel, 5 = feedback, 7 = situation
A speaker attempting to sell a new smartwatch to a group of older individuals decides to focus most of his presentation on the basic fundamentals of the technology, instead of any advanced features or creative ways to use the product. This is an example of an individual relying on a ___ in their communication.
Stereotype
Semanticist S. I. Hayakawa introduced the ___, which illustrates that words fall somewhere on a continuum from concrete to abstract.
Ladder of abstraction
When it comes to physical attraction and communication, the ___ suggests that men and women seek others who are of similar attractiveness.
Matching hypothesis
___ involves analyzing the speaker, the situation, and the speaker's ideas to make critical judgments about the message being presented.
Critical thinking
Studying communication can: improve how you and others see you, teach you important life skills, give you confidence in voicing your opinion, help you succeed professionally, navigate a diverse world, and ___.
Improve your relationships
___ occurs when you expose yourself to information that reinforces your beliefs or opinions; ___ occurs when you focus on certain cues and ignore others; ___ is the tendency to only hear, see, and believe the things you want to; ___ is the tendency to remember best things that reinforce your beliefs or opinions.
If you work in publishing, journalism, or design, then words like "header," "proof," and "pica" likely have different meanings to you than they do to others. This is an example of ___.
Jargon
Someone who wears a Chiefs jersey to demonstrate their fandom of the team is an example of ___, the study of the human use of clothing and artifacts as nonverbal codes.
Objectics
While listening to her friend Colleen talk about all of the problems in her life, Nikki did her best to stay focused so she could be there for her friend and help her out, if need be. This is an example of ___ listening.
Empathic
If you wake up in the morning and talk yourself through your plans and to-do list for the day, then you are engaging in ___ communication.
Intrapersonal
As the oldest child in his family, Ian became accustomed to taking charge in situations and looking out for others, which eventually crossed over into his communication and how he views the world. This is an example of ___.
Perceptual constancy
Jace isn't looking forward to attending his high school reunion because he doesn't want to run into Lars (who picked on Jace a lot in school), despite the fact that the two haven't seen each other in years. Jace's perception of Lars is an example of a ___.
Frozen evaluation
If you're in a conversation with someone who tells really long stories, you may slowly move towards the door to subtly signal your readiness for the conversation to end. This is an example of a ___.
Regulator
While having lunch with her friend, Nikki, Colleen kept thinking about her own life and found ways to redirect the conversation towards being about her as often as she could. This is an example of what type of barrier to listening?
Egocentrism