Chapters 1-3
Intro, Identities, Perceiving & Understanding
Chapters 4 & 5
Verbal & Nonverbal
Chapters 6 -8
Conversational, Listening & Responding, Intercultural
Chapters 9 - 11
Close Relationships, Small Group, Org
Chapters 12 - 14
Mass Media, Rhetorical, Social Media
100

A transactional process in which people generate meaning through the exchange of verbal and nonverbal messages in specific contexts, influenced by individual and social forces, and embedded in culture. 

Human Communication


100

Brief and commonplace (intentional and unintentional) daily verbal, behavioral, and environmental indignities that communicate hostile or negative slights toward any marginalized group.  

Microagressions

100

An agreement between participants to engage in sexual activity. 

Sexual Consent

100

Communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior. 

Small Group Communication

100

Communication that is used to influence the attitudes or behaviors of others; the art of persuasion.

Rhetoric
200

The standards of right and wrong that one applies to messages that are sent and received.

Communication Ethics

200

The study of meaning.

Semantics

200

Understanding the world from another’s point of view.

Perspective Taking

200

A power structure in which some members exercise authority over others.

Hierarchy

200

Ethical/moral appeals; the rhetorical construction of character. 

Ethos

300

Experiencing aversive or negative feelings toward a group as a whole or toward an individual because they belong to a particular group.

Prejudice

300

The use of language to express oneself artistically or creatively. 

Imaginative

300

A feeling of disorientation and discomfort as a result of the lack of familiar environmental cues. 

Culture Shock

300

Having someone you view was a friend or have been dating suddenly cease communicating with you without warning

Ghosting

300

Mediated communication intended for large audiences

Mass Media

400

The specific position or positions one holds in society

Social Role

400

Touch that is more intimate than social-polite touch and usually conveys warmth, closeness, and caring. 

Friendship Touch

400

Listening style that focuses on the accuracy of the content and reflects a preference for error-free and well-organized speaking. 

Critical Listening Style

400

Communication with subordinates.

Downward Communication

400

The process by which we consent to social constructions rather than having them imposed on us.

Hegemony

500

This is part of one’s self-concept and arises out of how one perceives and interprets reflected appraisals and social comparisons.

Self-esteem

500

Using nonverbal communication to exercise influence over other people.

Establishing Social Control

500

Conversations in which one criticizes, teases, rejects, or otherwise causes an emotional injury to another person. 

Hurtful Messages

500

Theory that proposes that relationships develop through increases in self-disclosure.

Social Penetration Theory

500

The practice of engaging an online crowd or group for a common goal- often for information or problem solving. 

Crowdsourcing