Chapter 1
The process of sending and receiving messages
What is communication?
This is the number of stress response categories that people report when they experience stage fright.
What is 3?
This is defined as speaking before an audience or in public.
What is public speaking?
An audience question, a startling fact, an amusing anecdote, a joke or quotation are all example of this.
What is an attention getter?
Before writing your speech, you should create this: a structured organized plan that helps you organize your ideas and create a logical flow.
What is an outline?
This is all communication that is not written or spoken It includes gestures, facial expressions, tone, clothing, etc...
What is nonverbal (or nonverbal communication)?
This category of stress responses can be experienced when delivering the speech. This includes loss of memory, negative self-talk, jumbled thought patterns, nervous repetition of words or phrases, and the use of verbal pauses such as "ah," "um," and "you know."
What are psychological responses?
This speaking method consists of speaking to an audience on the spur of the moment, without prior preparation or practice.
What is impromptu (or impromptu delivery method)?
This part of the speech comes at the end and should summarize your main points and leave your audience with a final thought.
What is the conclusion?
There are 5 components of the C.R.A.A.P test. This is what the R stands for.
What is relevant (or relevance)?
_______________ consists of all communication that is spoken and written.
What is verbal (or verbal communication)?
These sensations make up the first category of stress responses that can occur when we are preparing to speak. They can begin long before the actual day of the speech and may appear in the form of sleepless nights, an upset stomach, dizziness, and tingling in the hands and legs.
What are physical sensations?
These are the three primary purposes for giving speeches.
What is to inform, to persuade and entertain?
This is the first step in selecting your topic and choosing the main points for your speech. The primary purpose of this technique is to generate a large number of ideas without evaluation. In other words, the goal is not to judge your ideas as you write them down for consideration, but simply to come up with as many ideas as possible.
What is brainstorming?
This type of supporting material can improve your speech by focusing the attention of your listeners, making your ideas easier to understand, and helping your listeners remember what you said. It might include: pictures, props, videos or a chalkboard or electronic media.
What is a visual aid?
This component of the communication model is the response of the receiver to the sender.
What is feedback?
This category of stress responses can be experienced before, during, and after the speaking performance. They can include feelings of being overwhelmed, fear, loss of control, depression, panic and anxiety.
What are emotional responses?
This speaking method consists of reading a speech from a text. The speech is written word for word, and the speaker does not stray from the prepared text as she reads to the audience. One advantage of this delivery method is that the content of the speech is guaranteed so long as the speaker sticks to the text.
What is the manuscript delivery method?
Fujishin mentions five organizational patterns to organize your speech. In this pattern the main points are arranged in physical or geographical sequence.
What is spatial order?
These are the three steps for presenting a piece of evidence, also known as "evidence three step".
What is cite the source, state the evidence and restate the evidence?
This type of noise is any physical interference that diminishes or reduces the meaning of the message.
What is external (or external noise)?
According to Fujishin, after you have practiced your speech two or three times, find a quiet place to relax and imagine yourself delivering your presentation. Sit in a comfortable chair, relax your entire body, close your eyes, take a deep breath or two, and see yourself doing well. He coined this: Visualizing _______________.
What is success?
The specific purpose of the presentation is often referred to as this. It is part of the introduction and states the purpose of the speech and introduces its key parts or main points.
What is the thesis statement?
Fujishin suggests that there are four areas of audience analysis that you should examine as you select your topic and main points. They are audience ________________, knowledge, attitude, and demographics.
What is interest (or audience interest)?
This is the final area of audience analysis. It considers if the audience will be male, female, or a mixture of both; the average age range of the audience; the occupational and educational backgrounds; the income, etc...
What is audience demographics?