The importance of IPC
What is interpersonal communication?
The process of assigning meaning to the messages you share with potential and establish relational partners.
Encoding v. Decoding
Encoding- The mental process of creating and sending a message.
Decoding- The mental process of interpreting a message.
Name some of the factors that influence perception.
Culture, First impressions, frame of reference, stereotypes, and physiological differences.
What is verbal communication?
The use of words to convey meaning.
Emotion is a _____.
Process
What's the difference between Interpersonal need, Interpersonal goal, and Interpersonal behavior?
Interpersonal need- An inner drive that is relational in nature
Interpersonal goal- What you’re striving to accomplish with your communication
Interpersonal behavior- What you say and/or do to convey a message
What are the seven elements of IPC?
-Sender/Receiver
-Message
-Channel
-Feedback
-Context
-Noise
-Frame of Reference
Explain the difference between self-concept, self-esteem, and self-confidence.
Self-concept is how you perceive yourself.
Self-Esteem is how you feel about yourself as a result of how you perceive yourself.
Self-confidence is the degree in which you believe in your abilities and judgment.
Language is ______.
Language is ______.
Language ______ thought.
Language has _____________.
Language is _______.
Language is influential.
Language is affectionate.
Language structures thought.
Language has layers of meaning.
Language is interpretive.
What does it mean to have conflicting emotions?
Contradictory emotions that you feel at the same time
What are Chapman’s Five Love Languages?
- Acts of service
- Gifts
- Quality time
- Touch
- Words of Affirmation
What are the eight principles of IPC?
-IPC is systematic
-IPC systems create culture, roles, rules, and norms
-IPC is synchronous and asynchronous
-IPC is irreversible and unrepeatable
-IPC has content meaning and relational meaning
-IPC is impersonal and personal
-IPC is not always intentional
-IPC is problematic at times
What are the five stages of the perception process?
Selecting, organizing, interpreting, storing, and recalling.
Verbal v. Nonverbal Communication
Verbal- The use of words to convey meaning.
NonVerbal- Sending and receiving messages without the use of language.
Name atleast 3 emotional challenges?
Emotional labor, avoidence, displacement, trapping, with holding, and irrational thinking.
Why is interpersonal communication important to your well-being, relationships, and career?
Helps us to navigate our world, face challenges, celebrate wins and overcome stressful situations. Allows to you explain to someone else what you are experiencing and what your needs are. Can help improve relationships between colleagues, which helps ensure an organization has a strong company culture.
Explain the difference between culture, roles, rules, and norms in an IPC system.
Culture- Shared language, beliefs, interest, values, and custom's, of an interpersonal system or society.
Roles- A specific pattern of behavior you are expected to perform.
Rules- Behavioral guidelines for communication within an interpersonal system.
Norms-Common way of communicating and behaving in a social setting
What are the five stages of the listening process.
Receiving- Gaining awareness of the speakers message.
Attending- Focusing your attention on a particular message.
Interpreting- Assigning meaning to a message using sensory information.
Responding- Reacting verbally and/or nonverbally to a message
Recalling- Remembering a message or sensory information.
Recalling
Name atleast 5 types of nonverbal communication.
Acts of service and thoughtfulness, Space, Time, Appearance, Body language, Voice, Physical environment, Scent, Touch, Visual representations and sound.
_______ is a form of indirect hostility that allows the sender to appear outwardly noncombative.
Passive-aggressiveness
Why is self-monitoring important and explain how it is done?
It is the process of thinking about and analyzing your communication with others. By boosting self-awareness, you can consciously change and improve aspects of your interpersonal communication. Right after you finish a conversation, while it’s fresh in your mind ask yourself questions like, how often did I interupt?, was I clear?
Name atleast 3 of the 7 strategies for improving IPC.
What is the difference between selective listening, insulating, and pseudolistening?
Selective listening is focusing your attention on the message you find interesting, unique, or important tuning out those you don't.
Insulating is blocking out what your hearing
Psuedolistening is acting like your listening when your attention is elsewhere.
What are ways to improve nonverbal communication?
Practice mindfulness, seek feedback, svoid jumping to conclusions, clarify your perceptions, enhance voice quality, and increase physical expressiveness.
What are some ways to improve emotional expression?
Identify and manage your emotions, communicate your emotions competently, convey more gratitude, practice and seek forgiveness effectively, and express your love to stay in love