New Words
Two things are _______ if they are connected or have something in common.
A. divided
B. related
C. separated
D. ignored
Related
What do the Tessei do first?
a. Sweep the floors
b. Turn the seats around
c. Collect large pieces of garbage
d. Open the curtains of the windows
C. Collect large pieces of garbage.
How many people are on one Tessei team?
22 people
What is one reason for the Tessei’s success in Japan?
The Tessei staff take _______ in their work. This is another reason for their success.
pride
A helpful idea or advice someone gives is called a _______.
A. question
B. complaint
C. suggestion
D. reminder
Suggestion
What do the Tessei wear?
They wear uniforms.
How many Bullet trains (Shinkansen) does the Tessei clean every day?
20
True or false
It is easy for other countries to introduce the Tessei system.
False
The staff want passengers to feel _______ when using the Shinkansen.
Comfortable
When you make something better, you _______ it.
A. destroy
B. improve
C. ignore
D. forget
improve
How many minutes do the tessei members have to clean?
seven minutes.
What did a world-famous TV station call the Tessei’s work?
Tokyo's Seven Minute Miracle.
What do Japanese people often do after concerts or soccer games?
They take their garbage home.
Whose idea was it for the staff to stand in line and bow deeply before cleaning?
The Tessei staff’s own idea
A word that means how well someone does their work or job is called this.
A. effort
B. performance
C. skill
D. practice
performance
True or False
The tessei start cleaning before the passengers get off.
False
Why do Japanese railways have a good reputation around the world?
They are very punctual
In Japan, who usually cleans the classrooms and areas they use in schools?
The students do.
Why is Tessei’s cleaning considered a world-famous performance?
Because the staff (use small ideas / make extra effort) to make cleaning more than just a job.
A word that means what other people think or say about someone or a group.
A. belief
B. reputation
C. rumor
D. impression
reputation
What do the tessei do after they finish cleaning?
They stand in line and bow deeply.
What do people call the Tesseis' amazing performance?
The Shinkansen theatre
Why do people in Japan think cleaning is important?
Because it is part of their culture and daily life.
How do the staff’s pride and effort help create a better experience for passengers?
It helps them (improve their work / think of new ideas / make passengers feel more comfortable)