Introduction
Communication Options
Conflict & Theory
Responding to Conflict
Managing Violence
100
Money, Time, and Land are most often related to what component of conflict
What are the perception of scarce resources?
100
The second phase of the dysfunctional conflict cycle
What is a the conflict trigger?
100
A theory of interpersonal relationships that assume humans apply a cost-benefit analysis to their relationships
What is Social Exchange Theory?
100
Goals relating to how someone is blocking one party's completion of a task
What are instrumental goals?
100
True or False: Mentally ill people are more violent than the general public.
What is false?
200
Relationships are related to this component of conflict
What is interdependence?
200
Personality, relationship, and behavioral differences or perceptions between two parties in a conflict
What are intangible issues?
200
Blaming the cause of a person's negative behavior on an intrinsic internal negative quality, without any evidence to support this assertion.
What is an Attribution Error?
200
A temporary exit from a conflict
What is "Stop" in the S-TLC Model?
200
A way to study interpersonal violence based on communication patterns and relationship cycles.
What is sequencing?
300
A type of conflict when both parties are aware of the conflict, but it had not been explicitly expressed
What is a latent conflict?
300
When one party suppresses his or her own substantive needs to please the other person
What is an accommodation style?
300
An internalized idea of your ideal person and is related to the your morals and judgments concerning correct and incorrect behavior.
What is the Superego?
300
"I would prefer that you do the dishes tonight, instead of waiting until the morning." is an example of a part of an I-Statement.
What is a goal statement?
300
Attacking the self-concept of another person in order to cause psychological pain for the other.
What is verbal abuse?
400
A model of communication the emphasizes managing and coordinating meaning
What is the transactional model of communication?
400
"You will pick up your room or you are grounded," is an example of a message in what conflict management style.
What is a competitive management style?
400
Avoidance of Conflict and Stonewalling are behaviors most closely related to this theory.
What is Uncertainty (Management) Theory?
400
Creativity strategy in which you work backward from the preferred goals
What is reversal?
400
A type of violence associated with a relational control-motivated aggression and related to machismo
What is Patriarchal Violence?
500
An attitude of respect towards other manifested in respectful behavior
What is civility?
500
"I see how our goals overlap, let's work together to find a resolution we can both be happy with." is an example of a message in what type of conflict resolution strategy?
What is a collaborative management style?
500
Related to the notion that there are multiple paths to resolve a conflict
What is Equifinality?
500
Stage in the creative process in which you consider all aspects of the problem or conflict
What is the incubation stage?
500
One person in a relationship withholds grievances from the other due to fear of the other person's severe reaction.
What is the Chilling Effect?