Chpt 6 Surveys
Chpt 8 Employee
Chpt 7 Employer
Chpt 10 Persuade
Barbara Walters
100
A method of conducting interviews that often results in a low degree of cooperation and frequently makes people uneasy discussing sensitive issues is what method?
What is telephone interviews
100
If an interviewer describes a current workplace situation and asks how you would handle it he/she is using what type of question strategy?
What is current critical incident
100
"Tell me about your education and extra-curricular activities" is what type of pitfall question
What is "double-barreled"
100
This theory is designed to prevent future persuasion from taking place -- for example when a salesperson warns a customer about what they may hear from a competitor.
What is Inoculation Theory?
100
The video celebrates Walters' how many years on 20/20?
What is 25
200
The fastest growing method of conducting survey interviews is via
What is email, webpages, and/or computer
200
The letters in the "STAR" method of answering an interview question represent what
What is "Situation," "Task," "Action," "Results"
200
A completely job-related requirement for a position is often referred to by this acronym
What is a BFOQ
200
"Everyone is skipping their finals to go to the beach" is an example of what persuasive technique?
What is Bandwagon Tactic
200
Walter's has conducted approximately how many interviews?
What is 740
300
True or False: conducting face-to-face survey interviews is often the fastest and least expensive way to conduct a large-sample survey.
What is False
300
You are applying for a job as a server, and the interviewer asks how you would respond to a difficult and belligerent customer. What type of question strategy would he/she be using?
What is Hypothetical
300
The best way to ensure you are asking a legal question (by EEOC standards) is to apply the test of
What is "job relatedness"
300
Showing you an ugly and very expensive dress, before showing you a much more attractive one that costs a bit less is an example of
What is the Contrast Principle
300
Walters claims her most watched interview was with whom?
Who is Monica Lewinsky
400
A Survey interview that needs to be conducted on a large sample, by multiple, minimally trained interviewers should probably follow this type of interview structure
What is a Highly Scheduled Standardized format
400
This is the name for a collection of your work that shows "you in action" and/or provides examples of your work (often writing samples, art work, etc.)
What is a Portfolio
400
"Have you ever been arrested" is a legal or illegal question?
What is illegal
400
The 3 main sections in the Body of a persuasive interview are the "Need," "Criteria," and ?
What is "Solution"
400
Name one of the two people to whom Walters claims to have asked a "deep breath" question
Who is Muammar al-Gaddafi or Boris Yeltsin
500
What is the distinguishing characteristic of a Highly Scheduled Standardized interview vs. a Highly Scheduled interview?
What is the Highly Scheduled Standardized interview provides not only a highly structured set of questions, but it provides standardized responses the interviewee must select from.
500
The essential first-step in a job search is what?
What is Self-analysis
500
"Do you currently use illegal drugs?" is a legal or illegal question?
What is legal
500
When Verizon Wireless sends good looking employees with the newest and latest phone to an event attended by young people and tells the employees to blend in with the crowd and use the new technology publicly, they are engaging in
What is Stealth Marketing
500
How did Mike Tyson respond when Robin Givens brought up his abusive behavior in the Walters interview?
He did not respond; he sat passively and listened, but did object or defend himself.