Show:
Chapters 4 and 7
Chapter 9
Chapters 10 and 11
Chapter 12 and Expat unit
100
Which type of self-construal do most Western cultures have?
Independent
100
Name three concepts of culture that impact our ability to negotiate.
Emphasis on relationships, Expectations of time and efficiency, Differences in negotiating style, Differences in ranking issues to be negotiated, Factors that determined the deal, Avoid displays of anger, Loss of face Shame, Age, Hierarchy, Access to authority, Inter/independence, Tolerance of uncertainty
100
What are the four major legal systems that exit?
Code law, common law, Islamic law, socialist law
100
Darshana, Syarini, Syai, and Ashley are in a team together. They do not trust each other and are not good at building relationships. What type of culturally diverse team are they?
Destroyers
200
Name at least 3 values for each individualism and collectivism.
Individualism: values achievements, failures, and rights over the collective, direct, explicit, competitive, unambiguous Collectivism: values the group above the individual, the individuals have a responsibility to the group, indirect, everyone wins (loses) – collective, implicit
200
What are at least 3 of the roles of team members in individualistic cultures?
Leader, idea person, skeptic, recorder, gatekeeper, finisher, implementer, negotiator, specialist
200
A firm in Singapore sues the Japanese firm. Which courts will hear the case?
Japanese courts
200
What is the first stage for developing a successful multicultural / diverse team?
Creating self-awareness of one’s own culture and personal style ... Followed by Mapping cultural differences, bridging gaps and identifying potential synergies, developing intercultural strategies for specific business tasks, assessing results
300
Nicolette is heading to the Middle East for business and is looking to pack her favorite sleeveless dress for a meeting, when Anne reminds her this is not appropriate. Which level of respect for authority is she violating with her sleeveless dress?
Dress as a symbol of authority
300
What are the four phases of negotiation in all cultures?
Development of a relationship, Information exchange, Persuasion, Concessions and agreement
300
Sherry owns a company that harvests mangoes in Indonesia. Someone in India has requested to do business with her. What stage of internationalization is she in with her company?
Import/Export
300
What are three parts of pre-departure training for an expatriate?
Site visit, culture and customs, work habits of host culture, language training, spousal (and employee) career counselling
400
What are two way employees can be recognized for their performance?
Monetary recognition and non-monetary recognition
400
Name five negotiation tactics high-context cultures use.
Supporting argument with personal connections, offering counterproposals, silence, suggestion additional items, referring to precedent, deferring to supervisors, avoiding certain issues, avoiding conflict, remaining open and flexible, revisiting and reopening items previously negotiated
400
Shell is a major producer of petroleum of the world. What global firm structure do you think it uses?
Worldwide product format
400
What are five issues experienced when expatriates are abroad?
Family/spousal dissatisfaction, no support system / culture shock, work style problems, poor work performance, foreign project ends/falls apart/dissatisfied