Chapter 1
According to the cultural iceberg metaphor, popular culture, which in U.S. culture includes such iconic brands as Coca-Cola and Starbucks, is which level of culture?
Surface level
Immediate level
Deep level
Iceberg level
Surface level
The _______ attitude layer refers to the willingness to suspend ethnocentrism and the readiness to be open-minded in learning about cross-cultural difference issues.
A. cognitive
B. affective
C. unconscious incompetence
D. conscious incompetence
A. cognitive
The term _______ refers to the reflective self-conception or self-image that we each derive from family, gender, cultural, ethnic, and individual socialization processes.
A. ethnicity
B. coculture
C. individualism
D. identity
D. identity
Which of the following is involved in culture shock?
A. A sense of identity loss
B. A sense of identity stability
C. Individualism
D. Enculturation
A. A sense of identity loss
_______ is an arbitrary, symbolic system that labels and categorizes objects, events, groups, people, ideas, feelings, and many other phenomena.
A. Identity
B. A value
C. Language
D. Culture
C. Language
In the cultural iceberg metaphor in the United States, examples of intermediate-level culture include
A. Beyoncé Knowles and Disneyland.
B. The practice of shaking hands to introduce oneself.
C. Celebrating Thanksgiving or saying the Pledge of Allegiance.
D. The values of self-direction and stimulation.
B. The practice of shaking hands to introduce oneself.
In the staircase model of intercultural communication, the stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the _______ stage.
A. conscious competence
B. conscious incompetence
C. unconscious incompetence
D. unconscious competence
D. unconscious competence
Emma's _______ identity can include the facts that she is female, an attorney, and Latina; while her _______ identity can include that facts that she is outgoing and disorganized.
A. culture; social
B. social; cultural
C. social; personal
D. personal; social
C. social; personal
Mieko has travelled to France for her study-abroad opportunity. She tries to figure out how to appropriately ask for help and how to invite her new acquaintance to study with her. According to the ABCs of culture shock, Mieko is experiencing which dimension of disorientation?
A. Affective
B. Behavioral
C. Cognitive
D. Alienation
B. Behavioral
The _______ meaning of a word refers to its objective, dictionary meanings, and the _______ meaning of a word refers to its subjective, informal meanings.
A. connotative; denotative
B. denotative; connotative
C. abstract; arbitrary
D. arbitrary; abstract
B. denotative; connotative
A(n) _______ is a sign, artifact, word or words, gesture, or nonverbal behavior that stands for or reflects something meaningful.
A. value
B. norm
C. interaction goal
D. symbol
D. symbol
Which function of cultural values provides a frame of reference to answer the fundamental question, "Who am I?"
A. Identity meaning function
B. Ingroup–outgroup evaluative function
C. Explanatory function
D. Motivational function
A. Identity meaning function
Lilia grew up in a close family consisting of her parents, grandparents, aunts, and uncles. What type of family is this?
A. Traditional family
B. Extended family
C. Blended family
D. Co-cultural family
B. Extended family
When you reach out and cultivate friendships and social network relationships with the local host culture, you are practicing the _______ adjustment strategies.
A. sociocultural
B. instrumental
C. honeymooning
D. psychological
A. sociocultural
You're very confused about the grammatical structure of the Finnish language, including how the words are sequenced together. You're having problems applying the _______ rules.
A. phonological
B. semantic
C. syntactic
D. pragmatic
C. syntactic
Seeing our own culture as the center of the universe and seeing other cultures as insignificant or even inferior is the definition of
A. ethnocentrism.
B. ethnorelativism.
C. conscious incompetence.
D. intermediate-level culture.
A. ethnocentrism.
A culture that includes broad value tendencies of self-sufficiency and personal autonomy is a(n) _______culture.
A. collectivistic
B. individualistic
C. identity-meaning
D. being-in-becoming
B. individualistic
The degree of identity change that occurs when individuals move from a familiar environment to an unfamiliar one describes what process?
A. Acculturation
B. Enculturation
C. Interdependence
D. Marginalization
A. Acculturation
According to intercultural research, re-entry culture shock is oftentimes _______ stressful than entry culture shock.
A. equally
B. more
C. less
B. more
When you use a straightforward "no" to refuse a request, your direct communication approach is reflective of a _______ communication style.
A. high-context
B. moderate-context
C. low-context
D. no-context
C. low-context
You are beginning a semester as a study-abroad student. You have been instructed that in the culture you'll be living in, you should always address your professor by proper title (e.g., "Professor Z"), rather than by first name. This instruction illustrates
A. a lack of cultural competence.
B. ethnocentrism.
C. a subjective culture.
D. a cultural relationship norm.
D. a cultural relationship norm.
_______ are groups with whom we feel no emotional ties, and at times we may experience great psychological distance from them and even feel competitive against them.
A. Ingroups
B. Outgroups
C. Extended groups
D. Collectivistic groups
B. Outgroups
Kareem's family was motivated to emigrate to Sweden due to Sweden's job and educational opportunities and overall quality of life, which are considered _______ motivational factors.
A. "push"
B. "pull"
C. cultural knowledge
D. Interaction-based
B. "pull"
The _______ use active commitment strategies to face the challenges of the new culture and intentionally adopt new communication competence skills to connect with the new culture.
A. early returnees
B. time servers
C. participators
D. alienators
C. participators
Communicators from cultures that emphasize large power distance values prefer _______ interaction when meeting strangers for the first time.
A. formal
B. symmetrical
C. informal
D. casual
A. formal